Top Senior Level Customer Success Jobs in Austin, TX

In this role, you will serve as a trusted advisor for a portfolio of Fortune 1000 clients, guiding them to maximize their success with the WalkMe Digital Adoption Platform. Responsibilities include managing customer relationships, educating clients on product features, conducting Executive Business Reviews, and collaborating with internal teams to enhance client retention and satisfaction.

As a Customer Success Manager at WalkMe, you will advise a portfolio of Fortune 1000 customers, helping them maximize value from the platform. Responsibilities include boosting customer adoption, managing relationships with high-level executives, conducting Executive Business Reviews, monitoring customer health, and collaborating with internal teams to secure renewals and growth.

The Senior Director will lead Visa's strategic partnerships in the B2B payments space, focusing on driving growth in large and middle-market segments. Responsibilities include overseeing deal development, managing client relationships, and optimizing sales strategies across regions. The role requires collaboration with multiple teams and extensive experience in financial institutions and payments ecosystems.

The Senior Director of Client Experience will lead the Client Operations and Project Management teams, driving process improvements and managing client engagement initiatives. Responsibilities include developing strategies for operational efficiency, overseeing performance metrics, and collaborating with cross-functional leaders to enhance client satisfaction and program effectiveness in line with business objectives.