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Top Senior Level Customer Success Jobs in Austin, TX
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The Technical Trainer will develop and deliver training programs aimed at enhancing employees' use of technology tools across the company. Responsibilities include creating training materials, assessing training effectiveness, and customizing learning paths for different skill levels, while collaborating with internal teams and subject matter experts.
The Customer Success Manager at Q2 will manage relationships with Tier I clients, ensuring their satisfaction with Digital Banking software products, support cross-selling opportunities, participate in client implementations, and provide ongoing training and support.
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The Senior Customer Success Manager will engage with customers to ensure they optimize the use of our platform for better business outcomes, drive renewals and expansion opportunities, and measure customer success through various insights and tools. The role involves building long-lasting relationships and taking accountability for a portfolio of accounts throughout their lifecycle.
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The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, resolving complex customer issues, collaborating with various internal teams, and enhancing customer satisfaction through effective communication and technical problem-solving.
The People Technology Functional Specialist will manage and optimize People Tools tech stack, support system upgrades, troubleshoot issues, and train team members. The role requires collaboration with stakeholders to design technical solutions, improve operational efficiency, and provide superior customer service for all People functions.
The Client Partner at Babylist will generate new business and strengthen relationships with CPG partners. The role involves understanding the Babylist value proposition and using it to craft compelling pitches and sales presentations, while building partnerships in the CPG sector.
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The Enterprise Customer Success Manager will serve as a trusted advisor to strategic customers, assisting with onboarding, product training, and ensuring customer satisfaction. This role involves managing post-sales activities, building strong relationships, assessing customer health, and collaborating with internal teams across the company.
As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, oversee customer implementations, advocate for client needs, and foster relationships across departments to ensure customer satisfaction and growth.
The Senior Director of Customer Success at CertifID will lead customer success initiatives, drive customer satisfaction and retention, establish scalable processes, and foster team development to ensure goals are achieved. Key responsibilities include team leadership, optimizing customer engagement, and enhancing cross-functional collaboration.
As the leader of the Mid Market Customer Success Manager team, you will ensure customer satisfaction by mentoring and guiding your team. You will drive strategies for customer adoption, collaboration with other departments, and performance tracking, promoting the effective utilization of Cloudflare solutions for customers' success.
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