Top Senior Level Cybersecurity & IT Jobs in Austin, TX

The Director of Onsite Technology Support will lead the North America Technology Support team, ensuring high-quality customer service and operational excellence. Responsibilities include mentoring staff, monitoring performance, creating standard operating procedures, managing incident reduction efforts, and driving automation goals. The role focuses on enhancing user experience and support coverage, particularly for executives.

The Senior Network Engineer will execute network assessments, optimize network topology, and design scalable infrastructure solutions. Responsibilities include project planning, leading complex projects, and analyzing network performance for future improvements in a multi-LAN environment.