Top Remote Senior Level Customer Success Jobs in Austin, TX

The Customer Success Manager at Cloudflare ensures the success of mid-market customers by managing all post-sale experiences, building relationships, and demonstrating the value of Cloudflare's products. Responsibilities include managing customer lifecycles, conducting business reviews, resolving issues, and analyzing customer data for insights.

The Client Services Manager I oversees the Client Services team, nurturing client relationships and enhancing business practices. Responsibilities include developing performance metrics, managing assignments, providing technical support to sales, engaging in customer feedback, coaching staff, and aligning with global initiatives. This role demands strong interpersonal skills and a proactive approach to solve customer needs and drive loyalty.

The Senior Manager, Customer Success Architects leads a team to deliver exceptional service to clients. Responsibilities include mentoring team members, driving customer success initiatives, collaborating with technical teams, identifying growth opportunities, and managing client relationships while ensuring high-quality service delivery.