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As a Technical Support Representative at BigCommerce, you will provide technical support and exceptional customer service to merchants in both French and English. Responsibilities include troubleshooting technical issues, educating customers on platform features, and developing solutions to enhance customer satisfaction. You'll work in a fast-paced environment, handling phone, email, and chat support while collaborating with management and developers to improve product functionality.
The Sales Engineer facilitates sales growth for BigCommerce by providing technical expertise, conducting needs analysis, and supporting the Sales team during the sales cycle. They educate prospects on BigCommerce solutions, lead product demonstrations, and collaborate with various teams to enhance sales efficiency and customer satisfaction.
The Sales Engineer will support the sales process by providing product demonstrations, technical consulting, and recommendations to align BigCommerce solutions with client needs. They will educate prospects, document client requirements, and collaborate with sales and marketing to enhance product positioning.
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As a Senior Zuora Administrator, you will manage the Zuora application and its integrations, ensuring efficient billing and revenue operations. Responsibilities include overseeing system architecture, compliance, data monitoring, stakeholder collaboration, and recommending process improvements.
The Account Executive will focus on driving new client acquisition and expansion revenue at BigCommerce, handling complex sales cycles, preparing proposals, and maintaining customer relationships through a high volume of leads in a fast-paced environment.
As an Account Executive, you will drive sales revenue through new client acquisition and manage expansion selling from existing accounts. Responsibilities include preparing proposals, maintaining customer relationships, and managing a high volume of sales leads while resolving inquiries to maximize satisfaction.
The Senior Manager, Enterprise Sales at BigCommerce will drive revenue growth through new merchant acquisition and manage a team of sales executives. Responsibilities include leading the sales strategy, developing sales skills, and maintaining relationships with top accounts while fostering a high-performance culture.
The Global Account Manager will develop and manage strategic relationships with key clients, focusing on upselling and cross-selling within existing accounts. Responsibilities include creating account plans, developing proposals, ensuring customer satisfaction, collaborating with internal teams, and tracking account metrics for growth opportunities.
As an Account Director, you will drive sales revenue by acquiring new high-value enterprise clients. Responsibilities include managing the sales process, building a sustainable book of business, providing eCommerce insights, meeting sales targets, and collaborating with the Partner Ecosystem to close deals.
The Account Director at BigCommerce drives sales revenue through acquiring new high-value enterprise clients, managing the sales process, and building a book of business. This role requires coordinating resources, utilizing CRM tools, and providing expertise in eCommerce industry trends to meet sales targets and improve client satisfaction.
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