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Top Customer Success Jobs in Austin, TX
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Marketing Tech • Mobile • Software
Manage complex customer escalations and drive process improvements for the Escalation Management function. Collaborate cross-functionally and develop comprehensive action plans to enhance customer satisfaction and operational efficiency.
Top Skills:
ConfluenceGoogle WorkspaceJIRASalesforce
Fintech • Mobile • Payments • Software • Financial Services
Provide exceptional customer support via phone and email for Spanish and English speaking customers, ensuring a positive experience and addressing their needs creatively and effectively.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead a team to advocate for Banking customers, guiding them in adopting ServiceNow products while managing multiple projects and resolving complex issues.
Top Skills:
AILeanProject ManagementServicenow
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Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Invoicing & Collections Specialist manages billing processes, collections, and customer account discrepancies while collaborating with the Sales team.
Top Skills:
ExcelNetSuiteSalesforceStripe
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Fintech • Software • Financial Services
The Senior Client Services Specialist manages client relationships, resolves inquiries, supports service improvements, and maintains documentation, ensuring high-quality service for financial industry clients.
Top Skills:
Microsoft 365
Healthtech • Security • Software • Cybersecurity
The Customer Success Desk Team Lead oversees team operations, supports metrics achievement, mentors team members, and enhances customer experience through effective communication and strategic initiatives.
Top Skills:
GainsightJIRASalesforce
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager ensures clients' success by managing their journey, implementing websites, and developing marketing strategies while fostering strong client relationships.
Top Skills:
Content MarketingPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Support client applications by troubleshooting issues, managing cases, documenting defects, and providing training while ensuring adherence to security and privacy policies.
Top Skills:
.NetIisMs Sql 2005Ms Sql 2008PythonWindows Server 2003Windows Server 2008
Edtech
As a College Mentor, you will guide high school students through the college admissions process, offering advice on coursework, essays, and applications, while maintaining flexible scheduling to meet client needs.
Cloud • Information Technology • Security • Software • Cybersecurity
Responsible for managing post-sale experiences of Cloudflare's largest enterprise customers, ensuring satisfaction and retention through relationship building and project management.
Top Skills:
Application SecurityCloud SecurityComputer NetworkingGainsightNetwork SecurityServer Security
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