Top Customer Success Jobs in Austin, TX

The Client Partner at Babylist will generate new business and strengthen relationships with CPG partners. The role involves understanding the Babylist value proposition and using it to craft compelling pitches and sales presentations, while building partnerships in the CPG sector.

As Director of Client Success, you'll develop and implement strategies to ensure client satisfaction and retention, lead a high-performing team, and collaborate across departments to enhance client experience. You'll analyze client data, manage escalations, and drive initiatives to improve retention and advocacy.

The Enterprise Customer Success Manager will serve as a trusted advisor to strategic customers, assisting with onboarding, product training, and ensuring customer satisfaction. This role involves managing post-sales activities, building strong relationships, assessing customer health, and collaborating with internal teams across the company.

As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, oversee customer implementations, advocate for client needs, and foster relationships across departments to ensure customer satisfaction and growth.

The Senior Director of Customer Success at CertifID will lead customer success initiatives, drive customer satisfaction and retention, establish scalable processes, and foster team development to ensure goals are achieved. Key responsibilities include team leadership, optimizing customer engagement, and enhancing cross-functional collaboration.

The Manager of Customer Success Engineering oversees and directs the daily activities of Customer Success Engineers, ensuring technical guidance and engagement to enhance customer satisfaction. This role focuses on strategy development, operational oversight, team management, and collaboration with product management to drive continuous improvement in service delivery and customer retention.

The Senior Document Controls Specialist will manage and maintain the Product Lifecycle Management (PLM) system, conduct document control including logging, updating, and distributing engineering documents, and ensure effective communication and adherence to quality processes across various projects.