Top Customer Success Jobs in Austin, TX
As a Customer Success Manager at Iodine, you will enhance customer relationships, ensure satisfaction, and drive product adoption while identifying expansion opportunities and addressing customer issues.
The TMT Client Relationship Executive will focus on sales and marketing strategies to promote PwC's brand and services. Responsibilities include managing sales pipelines, evaluating pricing strategies, and developing client relationships to drive long-term revenue growth. This role requires a collaborative approach to problem-solving and leadership to ensure success in a dynamic environment.
The Manager of Customer Success Engineering oversees and directs the daily activities of Customer Success Engineers, ensuring technical guidance and engagement to enhance customer satisfaction. This role focuses on strategy development, operational oversight, team management, and collaboration with product management to drive continuous improvement in service delivery and customer retention.
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As a Standard Apps Tier 1 Support Specialist, you will provide exceptional customer service by handling inquiries via calls and emails, troubleshooting and resolving issues, and documenting interactions in the CRM system. Collaboration with team members to improve service delivery is essential, alongside maintaining product knowledge and adherence to compliance policies.
This role focuses on developing customer testimonial content for service workflows, increasing brand awareness, and supporting the sales team by creating impactful customer stories. It requires building strong relationships with customers and internal teams to align strategies and advocate for customer interests, while overseeing the content creation process.
In this role, you will manage customer renewals, ensuring timely processing and addressing challenges that affect retention. You will monitor customer health metrics, implement processes for efficient renewals, use data to prioritize customer outreach, and contribute to improving retention rates.
Educate and assist customers with RV insurance, handle policy change requests, issue certificates of insurance, correspond with customers for renewals and cancellations, retain customers, upsell ancillary products, and convert customers to proprietary products. Requires 3 years of property and casualty insurance experience and strong communication and data entry skills.
As a Customer Support Representative at ePayPolicy, you will provide excellent service to customers via various communication channels, resolve issues, assist with onboarding, identify up-sell opportunities, and contribute to the Knowledge Base. You will work closely with other teams in a fast-paced environment.
Client Strategist role at LoudCrowd, responsible for managing accounts with exciting brands, maintaining customer success metrics, building relationships with clients, providing guidance on industry best practices, and collaborating with internal teams for client success. Requires 2+ years in affiliate/influencer marketing or customer success in a marketing technology company.
The High Volume EDD Specialist at Wise will perform due diligence on business customers, ensure compliance with verification processes, communicate effectively with clients, and support regulatory audits. Key duties include risk assessment, documenting findings, and collaborating with various teams to uphold compliance standards while addressing inquiries from management and peers.
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