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Top Customer Success Jobs in Austin, TX
As a Federal Support Engineer, you'll provide technical support for US Federal Government customers by managing support cases from receipt to resolution, resolving technical issues, and delivering tailored solutions. Your insights will help shape future product developments while ensuring customer satisfaction and engagement.
Lead a team of Customer Success Managers to ensure client satisfaction and support. Develop strategies for customer adoption and retention, collaborate with internal teams, and track performance metrics. Act as a point of escalation for complex issues and foster a culture of continuous learning within the team.
The Technical Success Manager will drive service delivery and technical support for Managed Service Providers (MSPs), managing onboarding, ensuring product adoption, conducting training, providing technical support, and fostering strong relationships with MSPs to maximize value and drive growth.
The Customer Acquisition Manager will develop and implement strategies for attracting and onboarding new customers to drive growth. Responsibilities include managing the sales pipeline, analyzing conversion metrics, mentoring a team, and aligning acquisition strategies with broader business objectives.
Featured Jobs
Seeking a Product Support Specialist to provide exceptional support services to a global customer base. Collaborate with teams to address technical issues and enhance products. Requires FAA Pilot certification, aviation passion, strong technical skills, and excellent communication.
The Client Services Manager I oversees the Client Services team, nurturing client relationships and enhancing business practices. Responsibilities include developing performance metrics, managing assignments, providing technical support to sales, engaging in customer feedback, coaching staff, and aligning with global initiatives. This role demands strong interpersonal skills and a proactive approach to solve customer needs and drive loyalty.
The Senior Manager, Customer Success Architects leads a team to deliver exceptional service to clients. Responsibilities include mentoring team members, driving customer success initiatives, collaborating with technical teams, identifying growth opportunities, and managing client relationships while ensuring high-quality service delivery.
As a Workforce Management Senior Specialist, you will develop workforce management strategies, analyze data for staffing needs, collaborate with teams to improve operations, monitor metrics for improvement, and mentor junior team members.
As Manager of Customer Success at Zogo, you'll lead the Customer Success team, manage key customer relationships, oversee onboarding and training, collaborate with Product and Marketing, drive process improvements, and analyze performance metrics to enhance customer satisfaction and retention.
The Clinical Workflow Specialist acts as a liaison between clinical and IT personnel, providing consultative advice on clinical workflows and healthcare regulations. Responsibilities include supporting various departments, coordinating Solutions Assessments, maintaining regulatory knowledge, and developing training programs. The role involves working closely with healthcare professionals, managing communication, and optimizing clinical operations.
The Market Development Specialist is responsible for acquiring new customers through door-to-door relationship building and engaging with community events. This role focuses on promoting Spectrum's products in new housing developments while building networks and relationships with homebuilders and associations. The specialist works independently, with the potential for high earnings based on sales performance.
Top Companies in Austin, TX Hiring Customer Success Roles
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