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Top Customer Success Jobs in Austin, TX
As a Client Rep, you will promote clients at fundraising events, oversee campaign operations, and engage with the public. Your role focuses on meeting goals and presenting in a professional manner while assisting with event logistics.
The Senior Learning Specialist will be responsible for designing and facilitating training content to promote an agile workforce, ensuring high-quality training standards. Responsibilities include creating eLearning content, collaborating with subject experts, and facilitating courses for diverse audiences.
The Senior Director of Client Experience will lead the Client Operations and Project Management teams, driving process improvements and managing client engagement initiatives. Responsibilities include developing strategies for operational efficiency, overseeing performance metrics, and collaborating with cross-functional leaders to enhance client satisfaction and program effectiveness in line with business objectives.
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The Partner Success Manager will oversee the growth and management of enterprise-level accounts, driving adoption of new features, supporting sales planning, and serving as the key relationship manager with partner teams. The role requires coordination across teams and includes some travel to support client efforts.
The Technical Success Manager will resolve client concerns and technical issues related to Bazaarvoice products, provide support to enterprise-level clients, and manage technical workflows. Key responsibilities include troubleshooting technical complexities, communicating with clients effectively, guiding on product usage, and ensuring proactive follow-up on client matters.
The Junior Customer Success Manager is responsible for managing a book of business, focusing on customer retention and adoption while overseeing the onboarding process. The role involves leading renewal conversations, resolving customer issues, and optimizing engagement to ensure satisfaction and long-term value for clients.
The Senior Customer Success Manager will focus on enhancing customer satisfaction and retention through effective onboarding, account management, and collaboration with cross-functional teams. They will advocate for customer needs, develop retention strategies, and drive customer engagement and growth initiatives while ensuring operational excellence.
The Client Relations Specialist is responsible for onboarding new clients, managing ongoing client support, ensuring timely responses to inquiries, documenting communications in Salesforce, and collaborating with the Accounts Receivables team for collections. This involves strategic management of client relationships and maximizing customer satisfaction with the company's marketing and lead generation solutions.
As a Billing Specialist at WalkMe, you will handle invoicing, manage billing master data, analyze customer accounts, provide support for billing queries, and ensure compliance with finance policies. You will help improve processes while reporting to the AR Controller.
As a Customer Success Manager at Boomi, you will engage with IT leaders and technical teams to guide them through the implementation, optimization, and adoption of Boomi's Enterprise platform, utilizing your technical and business acumen to deliver value and support strategic transformation goals.
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