Hi, we're Oscar. We're hiring a Senior Learning Specialist to join our Decentralized Learning team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
You will design and facilitate training content to foster an agile workforce. You will play a crucial role in achieving high-quality training standards aligned to key business outcomes.
You will report to the Associate Operations Manager, Decentralized Learning.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.
You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,955 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Create, design, and build both instructor-led and eLearning content via authoring tools, applying adult learning theory to maximize learner success
- Collaborate with subject matter experts to source key content needed to design trainings
- Audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
- Identify opportunities to reduce waste in training content through consolation and standardization
- Facilitate instructor-led courses across multiple audiences, ensuring engagement from both in-person and remote learners
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
- 2+ years experience developing training in a production environment, including eLearning design
- 2+ years experience facilitating or presenting in company meetings
- 2+ years experience working with teams in multiple locations within multiple disciplines
- 2+ years working in a collaborative environment with a diverse set of people
Bonus Points
- Instructional Design Certification
- PMP and/or Six Sigma Certified
- Bachelor’s degree
- Experience working in a call center support function
- Experience in health insurance
- Experience working in a regulated industry
- Experience working with BPOs
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
What We Do
Healthcare is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize healthcare. We're a group of technology and healthcare professionals who looked at the current state of the US healthcare system, got frustrated by the horrible consumer experience, and decided to do something big about it.
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