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Top Customer Success Jobs in Austin, TX
As a Customer Support Representative, you will provide excellent customer service, troubleshoot issues, and communicate updates to customers. You'll take ownership of customer inquiries, assist with software usage, and work with internal teams for escalated issues, all while contributing to team development and adhering to service level agreements.
The Senior Benefits Specialist manages global benefits administration, ensuring compliance with laws, leading leave of absence processes, and supporting the annual open enrollment. The role requires strong analytical skills and collaboration with HRIS and payroll teams to deliver exceptional employee service and manage benefits communication effectively.
As a Senior Manager, you will lead a team of Customer Success Architects, drive customer success initiatives, and enhance client relationships. You will focus on team performance, renewal strategies, account growth, and improving service delivery while mentoring and developing your team.
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The Customer Success Manager will onboard new enterprise customers, drive product adoption, manage customer relationships, resolve issues, identify growth opportunities, and ensure customer satisfaction and retention.
The Enterprise Field Representative is responsible for prospecting, closing new business with large enterprises, and managing client relationships. They implement the company's sales strategy, collaborate with stakeholders, optimize sales processes, engage in sales enablement, and assist in developing enterprise sales strategies.
As a Senior Enterprise Account Manager at Granify, you will strengthen client relationships, oversee account operations, provide business reviews, and identify growth opportunities. You will act as the primary contact for key accounts, ensuring successful engagement and enhancing client satisfaction.
PMG is looking to connect with talented individuals in various areas including client strategy, paid search, SEO, and analytics. They focus on creating a positive culture and meaningful careers while working with iconic brands to deliver innovation and business transformation.
As a Key Holder, you are responsible for delivering exceptional customer service, maintaining store aesthetics, and achieving sales objectives. You'll assist with store operations, product knowledge, and team tasks, while promoting a positive workplace environment and participating in wellness programs.
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The Customer Support Specialist at Way will be responsible for understanding the Way platform, providing support to customers via Intercom, resolving technical issues, and ensuring customer satisfaction to turn them into advocates. They will engage with customers frequently and must be proactive and detail-oriented.
The Client Support Specialist role involves providing exceptional support to investors via chat, email, and phone. Responsibilities include educating clients on the investment process, resolving client issues, and working with team members to enhance client interactions. The position includes comprehensive training and requires the acquisition of FINRA licenses as part of the employment process.
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