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Top Customer Success Jobs in Austin, TX

Reposted 11 Days AgoSaved
Remote
Austin, TX
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
12 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
13 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.
Top Skills: IotSaaS
13 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
23 Days AgoSaved
In-Office or Remote
Austin, TX
65K-75K Annually
Junior
65K-75K Annually
Junior
Fintech • Real Estate • PropTech
As a Customer Success Manager, you'll guide clients through their journey with the platform, ensuring value and driving retention while building long-term relationships.
Top Skills: B2B Saas
Reposted 13 Days AgoSaved
Remote or Hybrid
Austin, TX
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 13 Days AgoSaved
Remote or Hybrid
Austin, TX
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 15 Days AgoSaved
Remote or Hybrid
Austin, TX
68K-104K Annually
Senior level
68K-104K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills: Banking OperationsBanking Software
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 15 Days AgoSaved
Remote
Austin, TX
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
18 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
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23 Days AgoSaved
In-Office
Austin, TX
Mid level
Mid level
Fintech • Payments • Financial Services
The Growth Account Manager at Papaya Global will build client relationships, drive strategy, ensure customer success, and promote product adoption in a fast-paced environment.
Top Skills: Customer SuccessPayroll ManagementSaaSWorkforce Management
19 Days AgoSaved
Remote
Austin, TX
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 19 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
40-47 Annually
Junior
40-47 Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.
Top Skills: Amazon ConnectBlockchainCryptoGoogle AppsJIRASalesforce Service Cloud
Reposted 20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills: BlockchainCryptoCryptocurrencyGoogle Suite
Reposted YesterdaySaved
In-Office or Remote
Austin, TX
Junior
Junior
Blockchain • Machine Learning • Analytics • Cryptocurrency
The role involves assisting cryptocurrency customers with inquiries, resolving complaints, managing a team, and ensuring customer satisfaction.
Top Skills: Crm SystemsDiscordIntercomTelegram
Reposted YesterdaySaved
In-Office
Austin, TX
Junior
Junior
Real Estate • Software • PropTech
As a Customer Success Manager, you manage customer relationships, provide training, and support marketing efforts while enhancing customer experiences at Compass.
Top Skills: ConfluenceSalesforceZendesk
Reposted YesterdaySaved
In-Office
Austin, TX
Junior
Junior
Software
As a Customer Success Manager at Userpilot, you will build relationships with customers, provide strategic consultation, conduct account reviews, and ensure product value and satisfaction, while managing renewals and customer feedback.
Top Skills: APIsJavaScript
Reposted 2 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Business Intelligence • Consulting
As a Senior Associate, you'll enhance client journeys, design engagement systems, measure success through KPIs, and manage client relationships to drive revenue and retention.
Top Skills: Hubspot
2 Days AgoSaved
In-Office or Remote
Austin, TX
Junior
Junior
HR Tech • Software
Manage a portfolio of SMB customers by driving product adoption, ensuring customer satisfaction, reducing churn, and identifying expansion opportunities.
Top Skills: Crm SoftwareHubspot
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 21 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
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