Top Tech Jobs & Startup Jobs in Austin, TX

The Escalation Engineer at Cloudflare will be responsible for deep technical troubleshooting of escalated issues, working with various engineering teams to identify bugs and network problems. This role includes managing customer escalations and providing support across different time zones as needed.

The Global CSM Enablement Manager will design and implement training programs for Customer Success Managers, focusing on enhancing their skills and effectiveness. This role involves developing enablement strategies, onboarding programs, and continuous learning paths while collaborating with various departments to support professional growth.

The Technical Account Manager will oversee the entire post-contract support experience for Cloudflare's strategic customers, acting as a primary technical contact. They manage support interactions, respond to escalations, and provide proactive recommendations to enhance customer satisfaction while collaborating with internal teams.

As a Technical Support Engineer Intern, you will assist customers by resolving technical issues through various communication channels. You'll collaborate with senior engineers, track support requests, participate in meetings, and contribute to documentation. The role provides hands-on experience with Cloudflare products and opportunities for professional development.

As a Data Analyst Intern, you'll analyze data to identify trends and opportunities, develop dashboards and reports for decision-making, and collaborate with various teams to enhance business efficiency. Your role will emphasize data-driven insights and support the organization’s objectives.

As an Engineering Manager at Cloudflare, you will lead a talented team in developing systems for decentralized applications. Your role involves shaping product development, meeting ambitious engineering goals, and inspiring your team through innovative solutions while managing tight deadlines and short release cycles.

The Senior Global ABM Manager will lead initiatives to enhance customer engagement and revenue growth through global Account-Based Marketing strategies. Responsibilities include establishing a Center of Excellence, developing ABM playbooks, managing technology adoption, tracking program success, and collaborating with cross-functional teams.