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The Senior Client Success Specialist at CDW serves as a key advocate for clients, ensuring they achieve their strategic business outcomes and maximize value from CDW Managed Cloud Services. Responsibilities include client relationship management, driving client satisfaction and retention, and simplifying processes between clients and internal teams.
The Commissions Analyst will ensure the accuracy of commissions earned by Sales coworkers and manage inquiries related to adjustments. Responsibilities include research on various finance-related matters, demonstrating analytical skills, and using advanced Excel features to improve processes and report generation.
The Knowledge Lead will design, manage, and oversee the CWS Knowledge Program using ServiceNow, ensuring effective knowledge sharing and accessibility. Responsibilities include creating, capturing, and organizing knowledge assets, partnering with subject matter experts, and leveraging data analytics to enhance resources. The role requires strong communication, organizational skills, and a focus on improving coworker experiences.
As a CDW Campus Intern, you will enhance the technology experience at your university, serve as a liaison between CDW and campus stakeholders, network with customers, and identify strategic technology opportunities. The role allows for flexible scheduling while you gain professional experience and training.
The Network Engineer will manage and maintain IT infrastructure for Managed Services clients, providing technical support, implementing solutions, and ensuring operational stability in both virtualized and physical environments. Prompt communication with clients and participation in various technical projects are key responsibilities, alongside adhering to service level agreements (SLAs).
The CWE Consultant at CDW is responsible for managing coworker inquiries related to HR processes, maintaining operational effectiveness in the Coworker Success department, and identifying areas for process improvement. The role involves providing support through the ServiceNow system and collaborating with team members to enhance service delivery. Strong communication and problem-solving skills are essential.
As a Cloud Architect at CDW, you will design and implement cloud-native solutions using Azure, Kubernetes, and GitLab. You'll engage with clients to gather requirements, deliver architectural designs, and ensure solution adoption through training and mentoring. This role involves both technical leadership and hands-on engineering, focused on developing scalable and resilient architectures and automating infrastructure processes.
The Federal Contracts Administrator II supports mid-level Federal contract administration by assisting the FCA III and Federal Program Managers, ensuring compliance with contracts, preparing reports and deliverables, and managing contract changes and payments. The role involves monitoring contract terms, providing training, and tracking project tasks to meet government and industry requirements.
As an AR Partner Finance Consultant, you will liaise between Finance and Product Management to ensure partnerships are financially sound. Responsibilities include tracking and billing for sales incentives, reconciling discrepancies, managing cash collections, and providing mentorship to junior team members. You will work closely with various stakeholders to enhance productivity and streamline processes.
The Sr. Engineer will manage and maintain backup and recovery infrastructure for Managed Services customers, ensuring operational stability and security. Responsibilities include supporting various backup and recovery platforms, overseeing incident response, leading client projects, providing technical solutions, and ensuring customer satisfaction through effective communication and documentation.
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