Top Tech Jobs & Startup Jobs in Austin, TX
The Director, AMS Lead Strategic Advisor will develop strategies for downsell mitigation and customer retention across the AMS sector. Key responsibilities include collaborating with teams to implement retention initiatives, analyzing revenue impacts, leading cross-functional teams, and establishing feedback mechanisms with key accounts. This role is vital for ensuring customer satisfaction and optimizing revenue.
The Ethics and Compliance Program Manager will lead strategic initiatives within ServiceNow's Ethics & Compliance team, managing programs end-to-end, tracking progress, and fostering relationships with stakeholders. Responsibilities include project management, program enhancement, and reporting to senior leadership.
As a GenAI Solution Architect, you'll develop and manage AI roadmaps for customer adoption of GenAI products, drive innovative growth, analyze market trends, and communicate insights to senior leadership, ensuring successful outcomes for AI Lighthouse accounts.
As a GenAI Solution Architect, you'll improve customer outcomes by delivering ServiceNow's GenAI capabilities, providing technical guidance, leading enablement programs, and contributing to thought leadership. You will collaborate with various teams to ensure successful solution deployment and stay current with industry trends to enhance offerings.
As a Hardware Standards Engineer, you will develop global hardware design standards, maintain documentation, support supplier relationships, validate hardware solutions, and evaluate new technologies in datacenter infrastructure.
The Financial Services Technical Lead acts as a functional and technical expert consulting on the implementation of ServiceNow's Financial Services Operations. Responsibilities include serving as the technical point-of-contact, ensuring delivery quality, defining solutions based on customer requirements, and leading onboarding efforts with clients.
The Senior Hardware Standards Engineer will develop hardware standards for server and storage deployments, build documentation, maintain relationships with suppliers, evaluate new technologies, ensure operational configurations, collaborate with engineering teams, and assist in problem-solving.
As a GenAI Architect, you will lead complex projects related to AI solutions, providing technical guidance and hands-on delivery of ServiceNow capabilities. You will collaborate with cross-functional teams to drive customer satisfaction and leverage GenAI technology for business growth.
The Senior Product Marketing Manager for Customer Workflows will develop marketing strategies, create messaging and content for various marketing touchpoints, manage customer service presence at events, and partner with product teams to define demo narratives, driving success for Customer Workflows at ServiceNow.
The Senior Platform Architect role focuses on advising customers on establishing a technical foundation on the ServiceNow platform, driving best practices and governance in architecture. Responsibilities include developing relationships with C-suite executives, translating business needs into technical solutions, and ensuring platform health through strategic guidance and remediation of configurations.
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