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LogicMonitor is looking for a Strategic Success Manager to champion and optimize technical engagements on a global scale. This role involves managing relationships with large-scale customers, ensuring a consistent service experience, and driving business objectives through the LM solution.

The Customer Success Manager will drive product and partnership success for LogicMonitor customers by coaching them to achieve their business goals and maximize value from the platform.

Design and develop prompts for AI models, conduct testing and optimization, collaborate with teams, maintain documentation, prioritize user-centric design and innovation, educational degree in Computer Science required.

The Business Development Representative (BDR) team is the first point of contact for potential new customers, representing LogicMonitor with enthusiasm and professionalism. Responsibilities include creating sales opportunities, utilizing technical expertise in AI Ops, and engaging with prospects to assess their needs.

Manager of PMO overseeing the facilitation of Professional Services customer engagements, ensuring successful implementation or optimization of LogicMonitor on time, within scope, and on budget. Responsibilities include managing day-to-day PMO operations, recruiting, leading, developing, and motivating teams, and driving success metrics like CSAT scores and team utilization.

The Lead Technical Trainer at LogicMonitor is responsible for providing technical product training to employees from companies worldwide. This role involves creating and delivering training experiences, mentoring junior trainers, and contributing to the certification program. The trainer will facilitate training activities in various formats and maintain training schedules.

Looking for an experienced AIOps seller to work with customers/prospects, functional leaders, and subject matter experts to drive the AIOps solution business. Responsible for meeting and exceeding pipeline and revenue targets, closing new accounts, and growing existing accounts. Must convey the unique value of LM's AIOps products and collaborate with cross-functional teams for go-to-market strategies.