As a Customer Research Advisor at Dscout, you will collaborate with clients to leverage our platform for designing and conducting research projects. Your role involves educating clients, providing recommendations, managing research processes, and advocating for customer needs to improve products.

The Technical Writer will collaborate with various teams to produce high-quality documentation that eases onboarding and guides users through Dscout’s platform. Responsibilities include content creation for customer-facing documentation, maintaining the documentation portal, implementing in-app guides, and developing content guidelines. The role requires a deep understanding of user needs and technical concepts to enhance the documentation and improve user experience.

The Enterprise Account Executive will develop a sales pipeline, educate clients on qualitative research solutions, manage the sales cycle, and build long-term relationships with Fortune 500 clients while exceeding revenue targets.