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As a Senior Customer Success Manager, you will manage a portfolio of Fortune 1000 customers, driving customer adoption and satisfaction with WalkMe's Digital Adoption Platform. Your role involves understanding client goals, preparing Executive Business Reviews, and building strategic relationships to ensure client success and retention.
As a Customer Success Manager at WalkMe, you will serve as a trusted advisor to Fortune 1000 clients, focusing on maximizing the value of the Digital Adoption Platform. You'll manage customer relationships, drive adoption, and ensure client satisfaction while collaborating with internal teams for renewals and expansions.
The Enterprise Account Executive at WalkMe is responsible for managing the sales process from lead generation to closing deals with large enterprises. This includes utilizing sales tools like Salesforce and Gong, responding to lead requests, forecasting revenue, identifying sales opportunities, and coordinating with various teams to achieve sales goals. The role requires a consultative sales approach and in-depth product knowledge.
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