Top Remote Entry Level Cybersecurity & IT Jobs in Austin, TX

As a SOC Analyst at CrowdStrike, you will detect, contain, and remediate incidents across various platforms, perform basic malware analysis, and improve incident detection processes while communicating effectively with customers.

As a SOC Support Specialist, you will serve as a liaison between partners and the SOC team, providing exceptional customer support and troubleshooting product issues, while ensuring effective communication and collaboration to address security concerns and enhance partner satisfaction.

As a Technical Support Representative at BigCommerce, you will provide technical support and exceptional customer service to merchants in both French and English. Responsibilities include troubleshooting technical issues, educating customers on platform features, and developing solutions to enhance customer satisfaction. You'll work in a fast-paced environment, handling phone, email, and chat support while collaborating with management and developers to improve product functionality.