Top Remote Entry Level Customer Success Jobs in Austin, TX

As a Product Support Engineer at Osano, you will provide technical support for customers using the Osano product suite, manage ticket queues, and collaborate on product improvements. Your role will focus on ensuring customer satisfaction, advocating for customer needs, and staying updated on industry trends.

The Customer Support Engineer - Tier 1 at Starburst assists customers with inquiries related to their Galaxy platform, troubleshooting complex issues and collaborating with various teams to ensure timely resolutions. Responsibilities include responding to customer requests, managing escalated issues, contributing to a knowledge base, and participating in continued learning.

The Implementation Specialist for CAD is responsible for managing customer onboarding, ensuring successful implementation and configuration of CAD applications. This role includes coordinating with clients, resolving escalations, and developing processes to enhance customer satisfaction while adhering to productivity metrics.

The Learning and Development Content Management Specialist will develop and maintain Operations job aids, reference guides, and virtual libraries while managing content requests and collaborating with cross-functional teams to ensure user-friendly resources.

The Customer Success Enablement Specialist at Carrot Fertility will support the CS Enablement team by managing tools, templates, and resources. Responsibilities include developing resource libraries, creating customer-facing materials, reporting on activity, managing an enablement calendar, overseeing communication, and ensuring alignment with various teams to enhance customer support.

The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across sales, marketing, product, and customer success teams. Responsibilities include leading the rollout, configuring the tool to meet team needs, conducting training, and establishing data reporting systems to measure tool effectiveness and productivity impact.

As an Escalations Specialist at Self Financial, you will manage escalated customer support cases, focusing on resolving complex issues through phone and email communication. You will collaborate with the Customer Success and Operations teams, providing feedback and insights for improvement while building relationships with customers to ensure their satisfaction.