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Top Hybrid Customer Success Jobs in Austin, TX
The Senior Director of Customer Success at CertifID will lead customer success initiatives, drive customer satisfaction and retention, establish scalable processes, and foster team development to ensure goals are achieved. Key responsibilities include team leadership, optimizing customer engagement, and enhancing cross-functional collaboration.
The Manager, Customer Success Engineering will oversee the Customer Success Engineers, driving operational processes and enhancing customer engagement. The role includes strategic initiatives for team development and improving customer success metrics while providing technical guidance and feedback to product management.
The Senior Document Controls Specialist will manage and maintain the Product Lifecycle Management (PLM) system, conduct document control including logging, updating, and distributing engineering documents, and ensure effective communication and adherence to quality processes across various projects.
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As a Senior Technical Account Manager at Brinqa, you will be the primary contact for high-value customers, focusing on relationship building, product adoption, and customer success. You will provide technical expertise, address customer issues, collaborate with internal teams, and drive solutions to enhance customer satisfaction. Your role includes managing account escalations and participating in customer meetings to support retention and growth.
As a Customer Success Manager at AlertMedia, you will build strong relationships with customers, provide strategic guidance, promote product adoption, conduct business reviews, and collaborate across teams to ensure customer satisfaction and growth.
Lead a team of Customer Success Managers to ensure client success with Cloudflare's services by developing employee skills, driving customer adoption, and improving retention and satisfaction. Collaborate with multiple teams to align strategies and track performance metrics for team effectiveness.
The Senior Benefits Specialist manages global benefits administration, ensuring compliance with laws, leading leave of absence processes, and supporting the annual open enrollment. The role requires strong analytical skills and collaboration with HRIS and payroll teams to deliver exceptional employee service and manage benefits communication effectively.
The Customer Operations Specialist at Nutrabolt is responsible for delivering high-quality service to corporate customers by managing accurate order execution and communication throughout the value chain. Key tasks include ensuring correct order details, tracking shipments, addressing customer inquiries, and driving supply chain cost efficiency while maintaining a customer-focused culture.
As a Senior Client Success Manager, you will manage relationships with Enterprise clients, ensuring account renewal and growth. You'll coordinate with account teams, provide business reviews, and generate referrals while leveraging the product roadmap to support client objectives.
In this role, you will serve as a trusted advisor for a portfolio of Fortune 1000 clients, guiding them to maximize their success with the WalkMe Digital Adoption Platform. Responsibilities include managing customer relationships, educating clients on product features, conducting Executive Business Reviews, and collaborating with internal teams to enhance client retention and satisfaction.
As a Customer Success Manager at WalkMe, you will advise a portfolio of Fortune 1000 customers, helping them maximize value from the platform. Responsibilities include boosting customer adoption, managing relationships with high-level executives, conducting Executive Business Reviews, monitoring customer health, and collaborating with internal teams to secure renewals and growth.
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