Top Hybrid Customer Success Jobs in Austin, TX

The Client Services Manager I oversees the Client Services team, nurturing client relationships and enhancing business practices. Responsibilities include developing performance metrics, managing assignments, providing technical support to sales, engaging in customer feedback, coaching staff, and aligning with global initiatives. This role demands strong interpersonal skills and a proactive approach to solve customer needs and drive loyalty.

As a Workforce Management Senior Specialist, you will develop workforce management strategies, analyze data for staffing needs, collaborate with teams to improve operations, monitor metrics for improvement, and mentor junior team members.

As Manager of Customer Success at Zogo, you'll lead the Customer Success team, manage key customer relationships, oversee onboarding and training, collaborate with Product and Marketing, drive process improvements, and analyze performance metrics to enhance customer satisfaction and retention.

As a Public Sector Customer Success Manager at Canva, you will enhance customer satisfaction and engagement by managing post-sale relationships, driving account growth, and identifying product opportunities. You'll work closely with customers in the Public Sector to understand their objectives, improve their use of Canva, and ensure they are aware of new features and benefits.

The Client Success Operations Manager will enhance processes and tools for improved client experience and retention. Key tasks include optimizing onboarding workflows, managing systems, analyzing KPIs, leading training initiatives, and collaborating across departments to support client needs.

As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.

The Enterprise Customer Success Manager is responsible for ensuring key strategic customers receive maximum value from the platform. This includes onboarding new customers, conducting training, and driving customer adoption and satisfaction. The role will work closely with C-suite executives and collaborate with various company teams to enhance customer retention and address their needs effectively.