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Top Hybrid Customer Success Jobs in Austin, TX
The Customer Support Specialist at Torch Dental will ensure customer satisfaction by providing exceptional support across multiple channels including phone and email. The role involves educating users, troubleshooting issues, and collaborating with internal teams to enhance the platform based on customer feedback.
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, resolving complex customer issues, collaborating with various internal teams, and enhancing customer satisfaction through effective communication and technical problem-solving.
The Client Success Operations Manager will optimize processes and systems for the Client Success team to enhance client experience and retention. Responsibilities include analyzing onboarding processes, managing CRM tools, tracking KPIs, leading training programs, and facilitating cross-functional collaboration to improve client communication and project management.
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The People Technology Functional Specialist will manage and optimize People Tools tech stack, support system upgrades, troubleshoot issues, and train team members. The role requires collaboration with stakeholders to design technical solutions, improve operational efficiency, and provide superior customer service for all People functions.
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In this role, you will manage the onboarding process of new clients at Braze, ensuring they rapidly understand the platform and achieve quick returns on investment. You will work closely with Customer Success Managers and internal teams to coordinate onboarding, train clients, and establish effective communication to understand client goals and drive adoption.
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The Enterprise Customer Success Manager will serve as a trusted advisor to strategic customers, assisting with onboarding, product training, and ensuring customer satisfaction. This role involves managing post-sales activities, building strong relationships, assessing customer health, and collaborating with internal teams across the company.
As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, oversee customer implementations, advocate for client needs, and foster relationships across departments to ensure customer satisfaction and growth.
The Senior Director of Customer Success at CertifID will lead customer success initiatives, drive customer satisfaction and retention, establish scalable processes, and foster team development to ensure goals are achieved. Key responsibilities include team leadership, optimizing customer engagement, and enhancing cross-functional collaboration.
The Manager, Customer Success Engineering will oversee the Customer Success Engineers, driving operational processes and enhancing customer engagement. The role includes strategic initiatives for team development and improving customer success metrics while providing technical guidance and feedback to product management.
The Senior Document Controls Specialist will manage and maintain the Product Lifecycle Management (PLM) system, conduct document control including logging, updating, and distributing engineering documents, and ensure effective communication and adherence to quality processes across various projects.
Top hybrid Companies in Austin, TX Hiring Customer Success Roles
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