Top Tech Jobs & Startup Jobs in Austin, TX
The Global Operations Manager at Carrot Fertility will oversee operations support for member and customer-focused teams, enhance operational transparency and scalability, and support provider partnerships. Responsibilities include delivering on KPIs, collaborating with global teams, and driving operational improvements within the global healthcare ecosystem.
The Research Consultant will support Carrot Fertility's operations in Latin America by conducting country-specific research, analyzing healthcare providers, managing internal processes, and assisting with external relationship management to enhance the member experience across the region.
As a Principal Software Engineer at ThousandEyes, you will guide the architectural and design direction for a variety of projects, focusing on AI/ML workloads and cloud-based solutions, while ensuring operational excellence across teams. Your role includes developing innovative solutions to enhance network assurance.
As a Principal Site Reliability Engineer, you will lead the Datastores team in ensuring the reliability and performance of mission-critical datastores. You will innovate and provide a strong technical vision, focusing on automation and operational excellence. You will collaborate across teams to design optimal architectures, mentor colleagues, and support the scaling of the ThousandEyes platform's datastores.
As a Lead Software Engineer, you will build a real-time data processing platform to analyze billions of data points and develop AI-driven anomaly detection algorithms. You'll influence innovation in the team and lead software development efforts to enhance critical business workflows.
The Global Complaints Team Lead will oversee a team of Complaints Officers, ensuring effective complaint resolution, regulatory compliance, and exceptional customer service. The role focuses on improving team performance through coaching, managing capacity, and analyzing trends while integrating customer feedback into service enhancements and driving operational improvements.
As a Complaints Officer at Wise, you will investigate and resolve customer complaints, ensuring timely resolutions while understanding regulatory obligations. You'll analyze systemic issues, communicate clearly with teams, use internal tools effectively, and maintain proper records. A customer-first approach is essential, along with engaging in continuous training and process improvement.
As a Senior Recruiter at Wise, you will develop and implement effective recruitment strategies, enhance candidate experiences, and utilize data for optimizing recruitment processes. You will focus on building a diverse talent pool, collaborating with various teams, and fostering a strong company culture.
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The Technical Account Manager will oversee the entire post-contract support experience for Cloudflare's strategic customers, acting as a primary technical contact. They manage support interactions, respond to escalations, and provide proactive recommendations to enhance customer satisfaction while collaborating with internal teams.
The Escalation Engineer at Cloudflare will be responsible for deep technical troubleshooting of escalated issues, working with various engineering teams to identify bugs and network problems. This role includes managing customer escalations and providing support across different time zones as needed.
The Supportability Program Manager for Network Services will enhance product usability, support the engineering teams, manage support metrics, and ensure customer satisfaction. They will advocate for product improvements and prepare the support team for new product launches by reviewing customer inquiries and working cross-functionally with product and engineering teams.
The Customer Success Manager will onboard new enterprise customers, drive product adoption, manage customer relationships, resolve issues, identify growth opportunities, and ensure customer satisfaction and retention.
The Partner Marketing Manager will develop and execute Go-To-Market strategies for ISV technology partners, create joint messaging, collaborate with sales teams, and analyze marketing performance to generate pipeline growth.
The Technology Partner Program Manager will develop and manage a scalable Technology Partner program, collaborating with various stakeholders to recruit, enable, and activate technology partners. Responsibilities include driving marketing communications, creating engaging content, and reporting on program KPIs to achieve business objectives.
The Sales Specialist at Iodine will assist in driving market awareness and growth of AI technology in healthcare. Responsibilities include learning entry-level sales skills, supporting the sales process, conducting account research, creating marketing initiatives, and ensuring the accuracy of campaign data, all while gaining exposure to various departments within the organization.
The Clinical Product Consultant for Utilization Management will provide clinical insights for product development and delivery, ensuring AI technology aligns with client needs through data analysis. Responsibilities include collaborating with teams, auditing product effectiveness, and managing client experiences during implementation.
The Account Executive at Iodine will manage and expand relationships with C-suite executives in healthcare, focusing on account renewals and growth. Responsibilities include collaborating with the Customer Success team, understanding customer objectives, and delivering valuable solutions. The role emphasizes strategic messaging and relationship management within the healthcare sector.
The Product Operations Analyst enhances product performance by triaging customer feedback, optimizing workflows, and developing standardized processes. They work closely with cross-functional teams to resolve operational challenges and monitor key performance metrics for data-driven improvements.
The EVP of Sales leads various sales organizations, focusing on achieving revenue targets and expanding the business. Responsibilities include developing partnerships, driving new logo acquisition, and collaborating with internal teams to create strategies for growth and team development.
The Manager of Cybersecurity Advisors leads a global team of advisors, focusing on customer engagement, team development, and collaboration with technology and services teams to enhance security maturity for Rapid7 customers.
The Sales Development Representative focuses on generating new business by identifying and qualifying leads, engaging with prospects, and managing the sales funnel. Key responsibilities include conducting outreach through various communication channels, collaborating with Marketing and Account Executives, and delivering company value propositions to prospective customers.
The Principal Software Engineer will influence the technical direction through hands-on development, create scalable architectures, mentor other engineers, and collaborate with cross-functional teams to enhance security solutions for customers. This role focuses on managing security programs effectively within the InsightVM platform.
The Falcon Complete Security Advisor ensures clients meet Falcon Complete security standards through assessments, recommendations, and direct customer interaction. This role involves troubleshooting, documenting issues, generating service reports, and collaborating to improve customer security posture.
As a Senior Reliability Engineer at CrowdStrike, you will maintain and automate the database systems, specifically Cassandra, ElasticSearch, and Kafka. You will collaborate with engineering teams to troubleshoot production issues and ensure data security and availability. The role requires expertise in cloud environments and large-scale datastores.
The Principal Consultant will lead Red Team activities to simulate threat actors and help clients assess their cybersecurity defenses. This role involves coordinating penetration testing, developing reports, mentoring junior team members, and improving security programs. The consultant will communicate with various stakeholders and demonstrate expertise in security methodologies and tools.
The Sales Development Representative will actively research and connect with potential clients, qualifying leads through cold calls, emails, and social networking. Responsibilities include generating new leads, maintaining knowledge of market conditions, and effectively using Salesforce for documentation and tracking. Success is measured by meeting quotas and KPIs in a competitive, quota-driven environment.
The HRIS Analyst will implement and manage Dayforce HRIS, ensuring data accuracy and integrity, optimizing user experience, providing reports and insights, and maintaining HRIS systems and processes. They will act as the internal consultant to HR leadership, troubleshoot data issues, support HRIS projects, and develop tech solutions for HR processes.
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