Engineering Manager (Austin, TX)

This is a hybrid role is located in Austin, Texas.

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. 

Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. 

About the role: 

As a Software Engineering Manager, you will lead a team responsible for some of the most crucial aspects of our Identity Security Cloud Platform.

As a highly technical leader, you will help solve very complex technical challenges around scalability and reliability, you will focus on reducing tech debt and determine where investments should be made. You will be expected to reach productivity quickly.  

Stakeholder management is a significant aspect of this role; you will work closely with Product Managers, Designers, Architects, Quality, DevOps and Customer Facing teams. 

You should proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions 

Required experience & skills: 

• 2+ years experience in an engineering leadership role

• 5+ years hands-on experience as a software engineer

• Public cloud experience, preferably AWS

• Deep knowledge of complex and scaling SaaS products, agile processes and workflows, and experience implementing them 

• Technical experience and fluency at the architectural level, enabling easy discussions with engineers 

• Various messaging systems, such as Kafka or SQS    

• Experience with Microservice architecture. 

• Supporting and developing containerized CI/CD deployment such as Docker Containers, and Kubernetes

• Experience architecting highly distributed and available systems that utilize load balancing, horizontal scalability, and high availability 

• Solid technical documentation ability

• Strong understanding of scrum and agile methodology

• Effective leadership and mentoring ability

Roadmap and timeline to success: 

Within the first 30 days you will: 

• Onboard into your new role, get familiar with our product offering and technology 

• Get to know your leads and understand what motivates them and where they have areas of development 

• Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly by abstracting useful common patterns. 

• Learn about Top 5 Project Initiative 

• Interview stakeholders to understand our business goals, product roadmap and challenges ahead of you 

• Create a project schedule of the team’s work to align with our broader roadmap to maximize impact 

By 90 days: 

• Motivate, encourage and challenge your teams to find optimal synergy 

• You understand the technical challenges ahead and actively participate in technical decision making 

• You understand your team's decision-making process and you challenge them to find more optimal solutions  

• You’re implementing fast, iterative changes  

• You have regular syncs with your stakeholders 

• With all the information you have gathered during your stakeholder interviews, you are thinking 2-3 years in the future to develop a plan on how we can scale the Identity Security Cloud and enhance its reliability  

By 6 months: 

• You are successfully chiseling away at technical debt and making significant progress  

• Your team has found synergy and are consistently delivering on their commitments by deadline 

• You have struck a balance of shipping new features while resolving defects  

• Attracting and motivating excellent engineers who care about great teams and great software 

• You have earned the trust of your team  

• Your personal goals are on track  

• You are a respected partner to your stakeholders 

By 1 year: 

• Your team size and skills are aligned to your roadmap and is operating efficiently 

• Your team is consistently achieving real business results and incremental milestones  

• Maintain a culture of continuous learning by coaching and developing your leaders and engineers along their chosen career paths  

• Consistently using data to objectively measure impact and optimize engineering processes  

• Consistently meeting deadlines and coordinating with technical team members in order to deliver quality results