Top Senior Level Customer Success Jobs in Austin, TX

Oversee performance of the assigned R365 Workforce Support teams, collaborate with Customer Success Leadership, propose and test new processes and technologies, assist in developing the team structure, strategize for scalable growth, spearhead change management, serve as primary contact during service incidents, assist with reporting and cost efficiency, mold and optimize department culture, hire new team members, develop relationships with Product and Engineering leaders, address escalated issues, conduct team meetings, and other assigned duties.

This is an extraordinary opportunity to work as an AMS Customer Advocate at ServiceNow, engaging with the Americas (AMS) President and the largest strategic customers. Responsible for designing and executing the AMS Customer Engagement program, organizing executive-level customer engagements, optimizing customer interactions, and contributing to the overall growth strategy.

Lead a team of Public Sector Customer Success Managers, prioritize user feedback, hire and develop talent, analyze usage trends, forecast team metrics, manage day-to-day operations, and work cross-functionally to improve customer experience for Canva's public sector customers.

The Director of Customer Success is responsible for overall customer retention and satisfaction, as well as building and managing business relationships between various SailPoint teams. This role involves coaching, training, and managing Customer Success Managers globally to help customers achieve success through SailPoint's products and services.

CrowdStrike is seeking a Customer Value Manager to join the Worldwide Sales and Operations Organization, focusing on driving customer success through value proposition discussions and partnership success reviews. This fully remote position requires working with enterprise customers in North America to support new business acquisition, account retention, and growth.

The Inpatient Coding Specialist will conduct coding and documentation audits to assess product compliance with coding guidelines and regulations, identify areas for product improvement, stay informed about industry updates, collaborate with internal teams, research healthcare technology changes, evaluate coding processes, and prepare coding-related reports and recommendations.

Seeking a dynamic and experienced Head of Global Learning & Education to drive global learning and education strategy and execution. Responsible for leading customer and partner-centric training programs and assets to ensure effective product utilization and industry influence.