Top Entry Level Customer Success Jobs in Austin, TX

The Billing Specialist at AffiniPay plays a key role in ensuring billing accuracy and completeness for the software side of the business. Responsibilities include preparing and processing invoicing, maintaining customer accounts, analyzing accounts receivable, and leading efforts to automate processes.

Support Specialists, Operations are responsible for helping R365 customers with all R365 software operations, catering, scheduling, and manager log functions. They manage pertinent customer communications through tickets, live chats, and phone calls. Responsibilities include troubleshooting, identifying solutions, routing non-operations customer issues, diagnosing software defects, participating in live chats, managing customer tickets, identifying gaps in documentation, and training new team members. The successful candidate should have a Bachelor’s degree with emphasis in business/finance/accounting, restaurant industry experience, general business knowledge, problem-solving skills, and a strong understanding of customer service and technology.

As a Product Support Specialist at Huntress, you will provide best-in-class customer support, resolve technical issues, and ensure customer satisfaction. You will play a key role in interacting with customers, conveying resolutions, and escalating incidents as needed. This role requires a customer-centric mentality and a collaborative mindset to deliver world-class support.

Q2 is seeking a Lead Generation Specialist responsible for developing new business with Non-Bank, Alt-Fi Lending organizations in the assigned region. Responsibilities include conducting detailed discovery meetings, aligning FI needs with Q2 solutions, presenting and selling Q2 products, participating in marketing events, managing territory, preparing presentations, negotiating contracts, and maintaining relationships. The role requires 8+ years of financial technology sales experience, strong sales and presentation skills, ability to travel and work from a home office, and effective communication skills.

As a Workforce Management Senior Specialist, you will be responsible for optimizing operational efficiency, forecasting staffing needs, and collaborating with cross-functional teams to improve processes. You will play a crucial role in ensuring workforce is optimally scheduled and utilized to meet business demands while maintaining employee satisfaction.

The Clinical Workflow Specialist at Imprivata is responsible for bridging the gap between clinical and IT personnel in healthcare organizations, providing consultative advice on industry best practices, regulations, and optimizing clinical workflows.

As a Standard Apps Tier 1 Support Specialist, you will be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. Responsibilities include customer support, issue resolution, product knowledge, documentation, follow-up, compliance, team collaboration, and meeting performance metrics.