Top Entry Level Customer Success Jobs in Austin, TX

The Clinical Workflow Specialist acts as a liaison between clinical and IT personnel, providing consultative advice on clinical workflows and healthcare regulations. Responsibilities include supporting various departments, coordinating Solutions Assessments, maintaining regulatory knowledge, and developing training programs. The role involves working closely with healthcare professionals, managing communication, and optimizing clinical operations.

The Customer Success Business Analyst will enhance Customer Success operations by administering platforms, managing digital communications, and developing Customer Success programs. Responsibilities include overseeing Customer Engagement platforms, executing project management tasks, and improving customer satisfaction and retention.

As a Client Success Associate, you will manage daily operations for client accounts, focusing on load building, scheduling, and tracking shipments. You will communicate effectively with customers and carriers, ensuring timely updates and resolving issues to deliver excellent customer service.

Support Specialists, Operations are responsible for helping R365 customers with all R365 software operations, catering, scheduling, and manager log functions. They manage pertinent customer communications through tickets, live chats, and phone calls. Responsibilities include troubleshooting, identifying solutions, routing non-operations customer issues, diagnosing software defects, participating in live chats, managing customer tickets, identifying gaps in documentation, and training new team members. The successful candidate should have a Bachelor’s degree with emphasis in business/finance/accounting, restaurant industry experience, general business knowledge, problem-solving skills, and a strong understanding of customer service and technology.

The Associate Support Representative at Braze is responsible for managing post-sale technical relationships, handling inbound technical inquiries, troubleshooting issues, contributing to the knowledge database, and working closely with the Global Technical Support Team to ensure customer satisfaction. The role includes ownership of customer cases and may involve participation in an on-call rotation for support during holidays.

As a Product Support Manager, you will be responsible for providing exceptional product support, ensuring customer satisfaction, and troubleshooting product issues. You will also oversee team performance and implement strategies to enhance product support processes.

Osano is looking to connect with talented individuals interested in future roles related to data privacy. While there are no active openings now, candidates from various backgrounds such as Customer Support, Sales, or People Operations are encouraged to share their resumes. The company focuses on creating transparency in data privacy compliance with laws like GDPR and CCPA.