Top Entry Level Customer Success Jobs in Austin, TX

The High Volume EDD Specialist at Wise will perform due diligence on business customers, ensure compliance with verification processes, communicate effectively with clients, and support regulatory audits. Key duties include risk assessment, documenting findings, and collaborating with various teams to uphold compliance standards while addressing inquiries from management and peers.

The Team Lead will build and empower a customer advocate team, improve service delivery processes, and collaborate with various teams to enhance customer satisfaction. Responsibilities include team operations management, recruitment, standardization of processes, and addressing critical issues to foster a customer-first culture.

As a Product Support Engineer at Osano, you will provide technical support for customers using the Osano product suite, manage ticket queues, and collaborate on product improvements. Your role will focus on ensuring customer satisfaction, advocating for customer needs, and staying updated on industry trends.

The Customer Support Engineer - Tier 1 at Starburst assists customers with inquiries related to their Galaxy platform, troubleshooting complex issues and collaborating with various teams to ensure timely resolutions. Responsibilities include responding to customer requests, managing escalated issues, contributing to a knowledge base, and participating in continued learning.

The Implementation Specialist for CAD is responsible for managing customer onboarding, ensuring successful implementation and configuration of CAD applications. This role includes coordinating with clients, resolving escalations, and developing processes to enhance customer satisfaction while adhering to productivity metrics.

The Learning and Development Content Management Specialist will develop and maintain Operations job aids, reference guides, and virtual libraries while managing content requests and collaborating with cross-functional teams to ensure user-friendly resources.

The Customer Success Enablement Specialist at Carrot Fertility will support the CS Enablement team by managing tools, templates, and resources. Responsibilities include developing resource libraries, creating customer-facing materials, reporting on activity, managing an enablement calendar, overseeing communication, and ensuring alignment with various teams to enhance customer support.