Top Entry Level Customer Success Jobs in Austin, TX

The Customer Support Specialist at Way will be responsible for understanding the Way platform, providing support to customers via Intercom, resolving technical issues, and ensuring customer satisfaction to turn them into advocates. They will engage with customers frequently and must be proactive and detail-oriented.

The Client Support Specialist at MicroVentures will provide exceptional client experiences for investors via chat, email, and phone. Responsibilities include educating clients on the investment process, problem-solving current issues, and collaborating with the team to improve client interactions. The role involves comprehensive training and requires acquiring financial licenses such as FINRA Series 7 and 63.

The Client Relations Specialist is responsible for onboarding new clients, managing ongoing client support, ensuring timely responses to inquiries, documenting communications in Salesforce, and collaborating with the Accounts Receivables team for collections. This involves strategic management of client relationships and maximizing customer satisfaction with the company's marketing and lead generation solutions.