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Top Tech Support Jobs in Austin, TX
Manage medium to large-scale IT and Security projects, collaborating with stakeholders and internal teams. Oversee project tracking, deliver strategic responses, and provide consulting on project management best practices. Maintain technical initiatives related to security and compliance.
The Principal Technical Consultant in Manufacturing leads customer engagements by providing technical expertise on the ServiceNow platform, advising on best practices, and guiding clients through process improvements, configuration, and development. The role involves hands-on development, conducting workshops, creating documentation, and mentoring others while managing multiple complex projects.
As a Lead Cloud and Security Support Engineer, you will manage and drive cloud IT infrastructure and security support, troubleshoot issues, monitor applications and network, utilize AWS and Linux, and improve automation processes. You are responsible for resolving incidents reported and enhancing infrastructure platforms.
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The Service Desk Technician provides initial triage and troubleshooting support for IT service requests, primarily addressing hardware and software issues, and facilitating onboarding for new employees. They collaborate with team experts for complex problems and contribute to process improvements while managing ticketing systems and inventory.
As a French-speaking Technical Support Representative at BigCommerce, you will provide technical assistance to merchants using the eCommerce platform. Your role includes educating customers, troubleshooting issues, and ensuring customer satisfaction through various support channels. You will collaborate with management and developers to enhance product functionality and contribute to a positive experience for merchants.
As a Senior Staff Product Support Engineer at findhelp, you will troubleshoot technical issues, lead development of fixes, communicate with cross-functional teams, own customer configurations, and manage projects for new feature rollouts while driving tool improvements and efficiencies.
The Network Support Engineer role involves providing technical support to customers, troubleshooting network and application issues, maintaining customer support documentation, and enhancing processes through automation. The position requires strong customer service skills and a firm understanding of networking protocols.
The Technical Support Engineer acts as a level three technical support resource for AlertMedia, troubleshooting issues, assisting with onboarding, and collaborating with Engineering and Customer Success teams to enhance the customer experience and resolve technical problems.
As a Technical Support Engineer with a focus on Zero Trust at Cloudflare, you will assist customers in resolving technical issues related to Internet technologies and support products like Zero Trust and CDN. You'll work in a team setting, engaging with customers via multiple channels, troubleshooting networking problems, and providing top-notch service while expanding your technical skillset.
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As a Consultant, you will advise clients on back of house restaurant technologies, assist in implementation and deployment, lead working sessions, drive business development, and contribute to the firm's growth. You'll work closely with clients to optimize their technology strategies.
Top Companies in Austin, TX Hiring Cybersecurity + IT Roles
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