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Top Support Engineer Jobs in Austin, TX

3 Days AgoSaved
Remote
Austin, TX
70K-95K Annually
Senior level
70K-95K Annually
Senior level
Information Technology • Payments
Provide advanced application support for healthcare systems, diagnose issues, manage development tasks, and collaborate with engineering teams to improve product stability.
Top Skills: .Net CoreAngularAzureC#Microsoft Sql ServerT-Sql
12 Days AgoSaved
In-Office
Austin, TX
95K-120K Annually
Senior level
95K-120K Annually
Senior level
Greentech • Financial Services
Provide white-glove technical support for executives, ensuring devices, AV systems, and communications work seamlessly, while anticipating technology needs and handling high-pressure events.
Top Skills: AndroidBashCrestronDsp ConfigurationsEnterprise SaasIntuneiOSJAMFLogitech RallymacOSOktaPowershellQ-SysSlackWindowsZoom Rooms
5 Days AgoSaved
Remote
Austin, TX
76K-137K Annually
Senior level
76K-137K Annually
Senior level
Cloud • Database • Cybersecurity
The Product Support Engineer will provide technical support, troubleshoot issues, manage projects, and collaborate with teams to ensure optimal platform performance.
Top Skills: Aws CloudhsmAws KmsAzure KeyvaultCapiCngDockerGoogle KmsIbm KeyprotectJceKmipKubernetesLinuxPkcs#11PythonRest Api
5 Days AgoSaved
Remote
Austin, TX
105K-120K Annually
Entry level
105K-120K Annually
Entry level
Fintech • Payments • Software • Financial Services
The Support Engineer will manage customer tickets, ensure satisfaction, collaborate with teams to resolve issues, and automate workflows using internal tools.
Top Skills: APIsJSONMetabasePostmanRetoolSQL
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
5-5 Annually
Mid level
5-5 Annually
Mid level
Machine Learning • Mobile • Security
The Customer Support Engineer will act as a technical expert, ensuring high customer satisfaction by diagnosing and resolving issues, collaborating with internal teams, and advocating for customer needs.
Top Skills: Android StudioAWSDockerJavaKafkaPostgresPythonSQLUnixXcode
Reposted 11 Days AgoSaved
Easy Apply
Austin, TX
Easy Apply
Internship
Internship
Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills: APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
6 Days AgoSaved
Remote
Austin, TX
120K-180K Annually
Mid level
120K-180K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things
As a Developer Support Engineer, you'll assist developers with technical issues, triage problems, provide troubleshooting, and document solutions while collaborating with internal teams.
Top Skills: APIsCurlHTTPPostmanSdksSipWebrtcWebsocketWireshark
6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Database • Analytics
Provide technical support to ClickHouse users via various channels, develop solutions and training materials, and collaborate with global teams to ensure customer satisfaction.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Reposted 6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Fintech • Payments • Financial Services
The Support Engineer will troubleshoot API and product issues, assist customers via various communication channels, and work with internal teams to resolve issues and improve workflows.
Top Skills: AmplitudeAPIsDatadogJSONPostmanRestful IntegrationsSdks
Reposted 6 Days AgoSaved
Remote
Austin, TX
90K-125K Annually
Mid level
90K-125K Annually
Mid level
Software
Support Engineer will collaborate with product engineering and client experience teams to resolve issues, diagnose customer problems, and write technical specs. Role requires running database queries and debugging API integrations.
Top Skills: Aws CloudwatchAws Ec2Aws Route 53Aws S3JavaScriptMssqlMySQLPHPPostgresPython
7 Days AgoSaved
In-Office or Remote
Austin, TX
Junior
Junior
Cloud • Software
The Customer Support Engineer provides technical assistance for software applications, manages customer communications, and troubleshoots issues. They work with various technical teams to resolve defects and participate in software implementations, offering on-site support as needed.
Top Skills: Core JavaEdiGroovyHibernateJ2EeJavaJavaMs Sql ServerN4 TosNetworkingOracleSpringXenos Transform DesignerXML
Reposted 7 Days AgoSaved
In-Office or Remote
Austin, TX
80K-120K Annually
Mid level
80K-120K Annually
Mid level
Software
Support and maintain a network of developers, write and publish developer documentation, and collaborate with engineering teams on SDKs and tools.
Top Skills: EthereumEthers.JsJavaScriptReact
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Reposted 8 Days AgoSaved
Remote
Austin, TX
90K-113K Annually
Mid level
90K-113K Annually
Mid level
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills: EcpHcmPayrollSAPServicenow
Reposted 8 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Software
The Customer Support Engineer resolves customer issues, improves internal tooling, and collaborates with engineering teams to enhance customer experience.
Top Skills: Caching TechniquesCdnsCi/Cd PipelinesCloud TechnologiesDnsNext.JsReactServerless Computing
10 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Fintech • Healthtech • Insurance • Mobile
The IT Support Engineer will design, implement, and manage voice communication infrastructure, troubleshoot issues, and enhance customer experience through telecom solutions.
Top Skills: AWSGenesys CloudJavaPythonRest ApiSipVoip
Reposted 10 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Software
As an Integration Support Engineer, you will enhance integration support efficiency, collaborate with various teams, manage integration health, and ensure client satisfaction in healthcare integration processes.
Top Skills: AWSFhirFigmaHl7V2JIRAPythonSalesforceSnowflakeSQL
12 Days AgoSaved
Easy Apply
In-Office or Remote
Austin, TX
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Software
Support Engineer needed for technical support of Label Studio. Responsibilities include troubleshooting, documentation, process improvement, and collaboration with teams.
Top Skills: AWSContainer OrchestrationEc2IamJavaScriptKubernetesLambdaPythonRest ApisS3
Reposted 12 Days AgoSaved
Remote
Austin, TX
137K-206K Annually
Senior level
137K-206K Annually
Senior level
Software
As a Super Intelligence HPC Support Engineer, you'll manage incidents for hyperscale GPU clusters, ensuring reliability and performance, and collaborating with engineering teams.
Top Skills: AnsibleCephChefCudaDatadogDdnGpuGpudirect RdmaGrafanaHpcInfinibandKubernetesLustreMigNcclNvlinkPrometheusPuppetPythonRoceSlurmTerraformVastWeka
13 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Junior
Junior
Information Technology
The Triage/Tier 1 IT Support Engineer is the first line of support, responsible for triaging support requests and collaborating with internal teams for resolution while ensuring excellent customer service.
Top Skills: 3CxActive DirectoryConnectwiseMicrosoft 365Microsoft Office Suite
Reposted 13 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Database
Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.
Top Skills: GitJavaScriptLinuxNode.jsPostgresSQL
Reposted 13 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Database
Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.
Top Skills: GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteVue
Reposted 15 Hours AgoSaved
In-Office
Austin, TX
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.
Reposted 14 Days AgoSaved
Remote
Austin, TX
25K-50K Annually
Mid level
25K-50K Annually
Mid level
Artificial Intelligence • Blockchain • Software • Cryptocurrency
As a Support Engineer, you'll troubleshoot technical issues, manage support tickets, collaborate with teams, and maintain documentation. Emphasis on customer empathy is crucial.
Top Skills: AWSAzureGCPGit
Reposted 14 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Blockchain • Software • Database • Analytics
As a Support Engineer, you will troubleshoot complex customer issues involving SQL queries, data pipelines, and integrations. Collaborate with engineering to resolve bugs, optimize performance in data sources, and develop tools to enhance customer response times. You'll also document insights and partner with teams to translate customer needs into actionable improvements.
Top Skills: APIsBashBigQueryKafkaPostgresPythonSnowflakeSQL
Reposted 15 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Software
Provide technical support to customers via phone, email, and remote connections, addressing issues on diverse platforms and creating documentation.
Top Skills: CicsConsolesDasdDb2ElasticFtpImsIspfJclKafkaMainframeMemoryMicro FocusMS OfficeMicrosoft Sql ServerMicrosoft Windows ServerRacfRexxServicenowSmfSmp/ESplunkUss
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