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Top Support Engineer Jobs in Austin, TX
Fintech • Information Technology • Payments • Software • Financial Services
The Senior Support Engineer will provide production support for Kubernetes trading services, automate processes using Python, and enhance monitoring systems.
Top Skills:
ArgocdAWSFalcon LogscaleFixGCPGrafanaJenkinsKubernetesPrometheusPythonSQL
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Staff Product Support Engineer will troubleshoot technical issues, communicate with stakeholders, manage technical projects, and advocate for product improvements, leveraging extensive tier 3 support experience.
Top Skills:
GitGoogle Cloud PlatformJavaScriptJIRANoSQLPythonSQL
Artificial Intelligence • Healthtech • Information Technology • Natural Language Processing • Software • Analytics • Generative AI
Provide expert-level support for NetSuite and Salesforce, troubleshoot issues, manage integrations, and collaborate with teams for smooth operations.
Top Skills:
JavaScriptNetSuiteRest ApisSalesforce
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll solve complex technical issues for customers, assist the Technical Operations team, and enhance your understanding of internet technologies.
Top Skills:
ApacheBashIisJavaScriptNginxPythonWordpress
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
The Support Engineer II will serve as a technical liaison for agency and brand partners, focusing on problem-solving, project managing integrations, and providing technical guidance in programmatic advertising.
Top Skills:
BigQueryPostmanPythonSQL
Cloud • Security • Software • Cybersecurity • Automation
As an Intermediate Support Engineer at GitLab, you'll collaborate with public sector organizations to support and resolve issues in their GitLab environments, create and update documentation, and maintain customer-facing cases throughout the support lifecycle. You will also work with cross-functional teams to build features and fix bugs, participate in on-call coverage, and contribute to the source code as needed.
Aerospace • Hardware • Information Technology • Software
The Field Support Engineer provides technical support for aviation satellite communications, including troubleshooting, training, and customer education, ensuring customer satisfaction and system performance.
Top Skills:
AvionicsCisco CcnaCrm SoftwareElectrical EngineeringIp-Based SystemsMicrosoft Office SuiteSatellite Communication Systems
Cloud • Information Technology
The Support Engineer - Firewall will tackle complex networking and security issues, collaborate with teams, and enhance operational processes while providing customer support.
Top Skills:
AcronisAnsibleCisco R/SFortigateLinux/UnixVMwareWindowsZerto
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Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Application Support Engineer ensures system uptime, provides L1/L2 support for applications, manages incidents, and works with both users and engineering teams to enhance systems. They monitor system performance, document knowledge, and comply with SLAs while supporting multiple applications in a financial environment.
Top Skills:
AWSDatadogElastic CloudGrafanaItsm PlatformsJIRAKibanaKubernetesLinuxMicroservices ArchitectureNewrelicServicenowSQLSumologic
Software
As a Support Engineer, you will provide technical support for Cyara products, ensuring customer satisfaction through effective communication, troubleshooting, and relationship building, while representing customer needs internally.
Top Skills:
Aws Cloud ServicesContact Centers SoftwareCSSElasticsearchGrafanaHTMLIvrJIRAJqueryMicrosoft Server Operating SystemsSalesforceSipSplunkSumologicVoipWeb TechnologiesZendesk
Information Technology • Consulting
The IT Applications Support Engineer investigates and resolves issues related to Zelis payment processing systems. Responsibilities include system monitoring, ticket management, data issue resolution, and client communication while ensuring adherence to security measures.
Top Skills:
.NetBatch ScriptingC#FtpJavaJIRASftpSplunkSQLWindows Command Line
Cloud • Information Technology
The Support Engineer will facilitate integration between client systems and the EON platform, troubleshoot issues, and assist in product development.
Top Skills:
Api DesignNoSQLProgramming LanguagesRestful Web ServicesScripting LanguagesSQL
Fintech • Payments • Financial Services
The Senior System Support Engineer leads complex incident resolution, designs monitoring systems, conducts root cause analyses, and mentors junior team members.
Top Skills:
Incident ManagementRoot Cause AnalysisSystems Monitoring
Information Technology • Software • Consulting
The Application Support Engineer provides L2/L3 support for production environments, troubleshooting issues, and ensuring application stability and performance.
Top Skills:
JavaPl/SqlShell ScriptingSQLUnix
Consumer Web • Healthtech • Insurance • Software • Pharmaceutical
The Support Engineer, Supplier resolves technical issues, improves integration processes, and provides customer support to ensure efficient equipment ordering in healthcare settings.
Top Skills:
ApigeeCsvDatadogGrafanaInsomniaJSONPostmanRestRuby On RailsSoapSoapuiSQL
Cloud • Information Technology • Cybersecurity
The Technical Support Engineer provides remote and on-site IT support, managing incidents related to networks and applications while ensuring high customer satisfaction.
Top Skills:
Active DirectoryApple OsCitrixMS OfficeRemote Management ToolsVMwareWindows OsWindows Server
Cloud • Software
You will provide technical support for Linux desktop and server environments, own support cases, and ensure customer satisfaction while maintaining knowledge articles and assisting team communication.
Top Skills:
BashCC++GoJavaScriptKvmLinuxPerlPythonRubyUbuntuVirtual BoxVMware
Software • Consulting
The IT Support Engineer coordinates IT resources, supervises the team, manages budgets, and ensures optimal operation of technological infrastructure, while offering user training and support against problems.
Top Skills:
Endpoint ManagementLinuxmacOSNetworksVirtualizationWindows
Cybersecurity
The Deployment and Technical Support Engineer provides solutions-based support to major customers, troubleshooting and deploying the ThreatConnect product, while ensuring strong customer relationships and addressing technical challenges with excellent communication skills.
Top Skills:
JavaJava Virtual MachineJbossLinuxMySQLNetworking TechnologiesPkiPostgresRdbmsSslTls
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Associate Engineer in Tech Support will work with various technologies to provide solutions, support clients, and enhance the product experience.
Top Skills:
None Specified
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Blockchain • Fintech • Financial Services • Cryptocurrency
As a Technical Support Engineer, you will provide technical assistance to end users, manage internal service requests, develop IT processes, and maintain security protocols for technology operations.
Top Skills:
It Infrastructure LibraryIt Service ManagementLinuxmacOSMobile Device ManagementPowershellPythonSIEMSplunkWindows
Big Data
As a Network Engineer, you will support a DARPA initiative by managing DCO capabilities, designing LAN/WAN topologies, and analyzing packet captures in tactical environments.
Top Skills:
Dco CapabilitiesLan/WanLinuxSecurityonionTcp/IpTcpdumpWiresharkZeek
Information Technology • Consulting
The Technical Support Engineer provides post-sales support by troubleshooting and resolving customer issues, creating documentation, and improving service efficiency.
Top Skills:
APIsDatadogGitPostmanSaaS
Information Technology • Software
As a Senior Technical Support Engineer, you will handle customer relations, debugging, and collaboration with engineering teams to solve complex issues, aiming for high customer satisfaction.
Top Skills:
Cloud ComputingDistributed DatabasesKubernetesMongoDBSQL
Healthtech
The Software Engineer will support enterprise clients by managing support tickets, resolving issues, collaborating with internal teams on product improvements, and ensuring customer satisfaction in a fast-paced environment.
Top Skills:
SalesforceSQL
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