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Top Support Engineer Jobs in Austin, TX
Fintech • Mobile • Payments • Software • Financial Services
As an Integration Support Engineer, you will assist customers with API integrations, troubleshoot technical issues, and support partnerships. You will work mainly via email and phone to solve user problems, document issues, and improve support processes, while developing expertise in Wise’s API and SWIFT products.
Top Skills:
JavaPython
Fintech • Software • Financial Services
The Application Support Engineer will support complex issues and troubleshoot problems within software platforms. Responsibilities include modifying software, resolving client issues, documenting case histories, providing customer support, and ensuring adherence to security and privacy policies. They will also participate in 24/7 on-call support and guide team members and customers.
Top Skills:
Ms Sql,Tsql
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Support Engineer - Tier 1, you'll provide transformative customer support by addressing issues through calls and emails, collaborating with teams for product solutions, and creating training resources. You will manage support tickets and contribute to knowledge sharing while adapting to new technologies.
Top Skills:
LinuxmacOSWindows
Cloud • Information Technology • Security • Software
As a Lead Cloud and Security Support Engineer, you will manage and drive cloud IT infrastructure and security support, troubleshoot issues, monitor applications and network, utilize AWS and Linux, and improve automation processes. You are responsible for resolving incidents reported and enhancing infrastructure platforms.
Top Skills:
AWSLinux
Healthtech • Social Impact • Software
As a Senior Staff Product Support Engineer at findhelp, you will troubleshoot technical issues, lead development of fixes, communicate with cross-functional teams, own customer configurations, and manage projects for new feature rollouts while driving tool improvements and efficiencies.
Top Skills:
JavaScriptPython
Cloud • Software
The Network Support Engineer role involves providing technical support to customers, troubleshooting network and application issues, maintaining customer support documentation, and enhancing processes through automation. The position requires strong customer service skills and a firm understanding of networking protocols.
Top Skills:
CiscoJuniper
Cloud • Information Technology
As a Support Engineer at LightEdge Solutions, you will lead technical support efforts, resolve complex customer issues related to networking, security, virtualization, and storage, while collaborating across departments. You'll help improve operational processes and participate in knowledge-sharing activities while providing after-hours support to ensure service reliability.
Top Skills:
CiscoLinuxVMwareWindows
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Security • Software • Cybersecurity
As a Senior Technical Support Engineer at Brinqa, you'll provide expert support and troubleshooting for clients using our cyber risk management platform. You will work directly with customers to resolve technical issues, conduct root cause analysis, and suggest process improvements, all while maintaining strong customer relationships.
Top Skills:
GroovyJava
Featured Jobs
Featured
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer will troubleshoot user integrations, diagnose performance issues, and provide technical resolutions for customers. The role involves collaborating with engineering teams, conducting training sessions, and managing escalated support tickets. A strong background in software and network technologies is required, alongside experience in technical support and system optimization.
Top Skills:
JavaJavaScriptPythonSQL
Information Technology • Software
The Technical Support Engineer at Liquibase will provide assistance in resolving complex technical issues related to DevOps and database change management. Responsibilities include managing customer support tickets, troubleshooting using DevOps tools, collaborating with cross-functional teams, and writing documentation to enhance customer experience.
Top Skills:
AWSAzureAzure DevopsDevOpsDockerGitGitGitlabJenkinsKubernetesLinuxMySQLOraclePostgresSnowflakeSQL ServerUrban Code DeployWindows
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