Top Support Engineer Jobs in Austin, TX

As a Lead Cloud and Security Support Engineer, you will manage and drive cloud IT infrastructure and security support, troubleshoot issues, monitor applications and network, utilize AWS and Linux, and improve automation processes. You are responsible for resolving incidents reported and enhancing infrastructure platforms.

As a Senior Staff Product Support Engineer at findhelp, you will troubleshoot technical issues, lead development of fixes, communicate with cross-functional teams, own customer configurations, and manage projects for new feature rollouts while driving tool improvements and efficiencies.

The Network Support Engineer role involves providing technical support to customers, troubleshooting network and application issues, maintaining customer support documentation, and enhancing processes through automation. The position requires strong customer service skills and a firm understanding of networking protocols.

As a Senior Technical Support Engineer at Brinqa, you'll provide expert support and troubleshooting for clients using our cyber risk management platform. You will work directly with customers to resolve technical issues, conduct root cause analysis, and suggest process improvements, all while maintaining strong customer relationships.

The Technical Support Engineer acts as a level three technical support resource for AlertMedia, troubleshooting issues, assisting with onboarding, and collaborating with Engineering and Customer Success teams to enhance the customer experience and resolve technical problems.

As a Technical Support Engineer with a focus on Zero Trust at Cloudflare, you will assist customers in resolving technical issues related to Internet technologies and support products like Zero Trust and CDN. You'll work in a team setting, engaging with customers via multiple channels, troubleshooting networking problems, and providing top-notch service while expanding your technical skillset.

The Senior Product Support Engineer will troubleshoot user integrations, diagnose performance issues, and provide technical resolutions for customers. The role involves collaborating with engineering teams, conducting training sessions, and managing escalated support tickets. A strong background in software and network technologies is required, alongside experience in technical support and system optimization.

As a Support Engineer at LightEdge Solutions, you will lead technical support efforts, resolve complex customer issues related to networking, security, virtualization, and storage, while collaborating across departments. You'll help improve operational processes and participate in knowledge-sharing activities while providing after-hours support to ensure service reliability.