Manage a portfolio of clients to ensure satisfaction, growth, and efficient use of the Brevo platform. Deliver training, identify growth opportunities, and communicate customer needs to internal teams.

The Customer Experience Representative will manage client tickets, provide technical support, and build relationships with customers, focusing on email marketing and CRM tools.

As a Junior CRM Project Manager Apprentice, you'll manage customer newsletters, implement CRM initiatives, conduct competitive analysis, and optimize processes to enhance engagement and conversions.