Top Remote Customer Success Manager Jobs in Austin, TX

The Customer Success Manager will manage a portfolio of MME customers, ensuring satisfaction, retention, and expansion by employing digital methodologies. Responsibilities include customer onboarding, monitoring health metrics, conducting business reviews, driving upsell opportunities, and collaborating with sales. The role focuses on building relationships and providing insights to improve customer outcomes with ActivTrak products.

The Customer Success Manager engages with customers to drive platform adoption and achieve business outcomes. They build relationships, manage account renewals, and measure customer experience using tools. The role requires anticipating customer needs, mitigating risks, and promoting solutions to enhance success and growth.

As a Customer Success Manager, you will serve as a trusted advisor for SMB clients, focusing on their goals and optimizing their experience with Zone & Co's products. Your responsibilities include building relationships, monitoring customer health metrics, identifying upselling opportunities, resolving issues, and conducting business reviews to enhance customer retention and satisfaction.

Analyzing customer journey and implementing digital communication strategies for high volume plans. Incorporating automation and data analytics to enhance customer engagement. Managing a large portfolio and driving plan retention and expansion. Working in a fast-paced, high-volume environment with a focus on results and innovation.

The Customer Success Manager at Cloudflare ensures the success of mid-market customers by managing all post-sale experiences, building relationships, and demonstrating the value of Cloudflare's products. Responsibilities include managing customer lifecycles, conducting business reviews, resolving issues, and analyzing customer data for insights.

The Customer Success Manager engages with customers to ensure they achieve their business outcomes through the platform, building lasting relationships and functioning as a trusted adviser. They drive customer success by managing onboarding, renewals, and risk mitigation, while also utilizing tools to monitor customer health and product utilization.

As a Senior Customer Success Manager, you will foster customer relationships, drive product adoption and engagement, manage renewal risks, and advocate for customer needs within CrowdStrike. You'll develop success plans, conduct strategic reviews, and leverage internal resources to enhance customer satisfaction and drive product usage.

The Customer Success Manager is responsible for retaining and growing customer accounts, ensuring maximum value from GoGuardian's solutions. This includes managing renewals, onboarding new customers, monitoring engagement, identifying upsell opportunities, and providing exceptional support throughout the customer lifecycle.