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Top Remote Customer Success Manager Jobs in Austin, TX
The Customer Success Manager I will drive client success by analyzing customer journeys, creating engagement strategies, managing a portfolio of clients, and leading educational webinars. This role requires a proactive approach to customer service, effective communication skills, and the ability to develop scalable solutions.
The Customer Success Manager at Q2 will manage relationships with Tier I clients, ensuring their satisfaction with Digital Banking software products, support cross-selling opportunities, participate in client implementations, and provide ongoing training and support.
The Customer Success Manager engages with customers to ensure they achieve their business outcomes through the platform, building lasting relationships and functioning as a trusted adviser. They drive customer success by managing onboarding, renewals, and risk mitigation, while also utilizing tools to monitor customer health and product utilization.
As a Customer Success Manager at CertifID, you will manage customer relationships, oversee onboarding, and enhance customer engagement. You will train clients on CertifID's technology, develop success plans, advocate for customers, and identify risks to satisfaction.
The Senior Customer Success Manager will engage with customers to ensure they optimize the use of our platform for better business outcomes, drive renewals and expansion opportunities, and measure customer success through various insights and tools. The role involves building long-lasting relationships and taking accountability for a portfolio of accounts throughout their lifecycle.
The Customer Success Manager will engage with clients to guide successful implementation and adoption of Boomi's Enterprise platform, focusing on delivering business value through consultative support, technical insights, and continuous optimization. Responsibilities include managing portfolio health, escalations, and driving strategic conversations with key stakeholders to ensure customer satisfaction and long-term relationships.
The Customer Success Manager at GoGuardian will manage and grow customer accounts, ensuring satisfaction, driving renewals, and identifying expansion opportunities. This role involves onboarding customers, monitoring their engagement, and acting as their main contact to advocate for their needs while collaborating with internal teams to enhance the customer experience.
As a Senior Customer Success Manager, you will enhance customer engagement and retention for the LogScale/Next-Gen SIEM product suite. Your role involves creating success plans, driving product adoption, managing renewal risks, conducting strategic business reviews, and serving as a customer advocate within CrowdStrike.
Featured Jobs
As a Senior Manager, you will lead a team of Customer Success Architects, drive customer success initiatives, and enhance client relationships. You will focus on team performance, renewal strategies, account growth, and improving service delivery while mentoring and developing your team.
As the leader of the Mid Market Customer Success Manager team, you will ensure customer satisfaction by mentoring and guiding your team. You will drive strategies for customer adoption, collaboration with other departments, and performance tracking, promoting the effective utilization of Cloudflare solutions for customers' success.
The Manager, Customer Management at Carrot Fertility will lead a team of Customer Success Managers to enhance customer satisfaction and strategy implementation. The role involves complex project management, effective communication, and cross-functional collaboration to ensure a high-quality customer experience.
The Senior Director of Customer Success at CertifID will lead a team focused on customer satisfaction, retention, and growth. They will standardize engagement models, optimize processes for efficiency, and drive adoption strategies while fostering cross-functional relationships to enhance the customer experience and support organizational growth.
Top Austin, TX Companies Hiring Remote Customer Success Managers
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