Top Remote Customer Success Jobs in Austin, TX
As a Customer Research Advisor at Dscout, you will collaborate with clients to leverage our platform for designing and conducting research projects. Your role involves educating clients, providing recommendations, managing research processes, and advocating for customer needs to improve products.
Manage and execute strategies for client engagement and brand promotion, focusing on long-term revenue growth for PwC. Responsibilities include leading sales pursuits, developing pricing strategies, and overseeing account management methodologies while fostering connections that benefit the firm.
The Client Partner at Babylist will generate new business and strengthen relationships with CPG partners. The role involves understanding the Babylist value proposition and using it to craft compelling pitches and sales presentations, while building partnerships in the CPG sector.
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As a Customer Success Manager at Iodine, you will enhance customer relationships, ensure satisfaction, and drive product adoption while identifying expansion opportunities and addressing customer issues.
The Director of Customer Success will lead a team of Customer Success Managers, focusing on client engagement, product adoption, and retention. Responsibilities include developing strategic relationships, mentoring team members, advocating for client needs, and enhancing the overall client experience with Iodine's AI solutions.
The Customer Advocates Manager oversees the billing and licensing customer support department, focusing on delivering high customer service levels. This role includes managing a team, improving processes, recruiting talent, handling escalations, and collaborating with stakeholders across regions.
The Team Lead will build and empower a customer advocate team, improve service delivery processes, and collaborate with various teams to enhance customer satisfaction. Responsibilities include team operations management, recruitment, standardization of processes, and addressing critical issues to foster a customer-first culture.
Responsible for client retention by handling difficult client conversations and finding solutions to retain clients. Must have experience in client retention, familiarity with residential real estate industry, and working knowledge of software and marketing.
The Senior Customer Success Manager will aid customers in maximizing their investment in the LogScale/Next-Gen SIEM product suite by building strong relationships, creating success plans, managing renewal risks, and providing technical support. They will conduct strategic business reviews, advocate for customer needs internally, and create knowledge base content.
The Director of Technical Client Services oversees the client delivery team, ensuring successful enterprise web CMS implementations and ongoing support. Responsibilities include managing relationships with key clients, mentoring team members, optimizing project resources, and collaborating on strategic planning for account growth while mitigating risks.
The Learning Management System Specialist manages and optimizes the Learning Management System (LMS), focusing on compliance training. Responsibilities include overseeing daily LMS operations, providing technical support, developing compliance courses, creating training programs, maintaining documentation, analyzing user engagement data, and collaborating with stakeholders for continuous improvement.
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As an SEO Specialist II, your responsibilities include executing technical and on-page SEO strategies, conducting keyword research, optimizing content, building backlinks, and analyzing SEO performance using various tools. You'll collaborate with content creators to enhance website relevance and monitor industry trends to adapt strategies accordingly.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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