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Top Remote Customer Success Jobs in Austin, TX
Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Support Engineer - Tier 1, you will provide customer support, troubleshoot issues, create training, and improve product solutions.
Top Skills:
Basic NetworkingLinuxmacOSTicketing SystemsVirtualizationWindowsZendesk
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Senior Gainsight Administrator will optimize customer journey data, lead Gainsight enhancements, and foster a data-driven culture within the Customer Success organization.
Top Skills:
AICRMData AnalyticsGainsightMl
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Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
6 Days Ago
Easy Apply
Easy Apply
Cloud • Information Technology • Security • Social Impact • Software
The Manager, Customer Support will lead the support team, enhance customer experience, resolve escalations, and foster talent growth.
Top Skills:
GainsightSalesforceZendesk
Machine Learning • Payments • Security • Software • Financial Services
Provide first line of technology support and problem resolution for internal employee technology issues, escalating as necessary.
Top Skills:
Call Center TechnologiesCustomer Support OperationsHelp DeskIt StandardsTechnical Support
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Manager of Digital Customer Success, you will lead digital transformation initiatives, enhance customer engagement, and drive retention and growth strategies in a SaaS environment.
Top Skills:
Data AnalysisDigital Engagement ToolsSaaS
Healthtech • Information Technology • Software • Telehealth
As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers, upsell features, and ensure ease of using Zocdoc's platform through various communication channels.
Healthtech • Information Technology • Software • Telehealth
As an Integration Support Associate, you will deploy and maintain integration technologies for Zocdoc, assist healthcare providers in setup and customization, deliver excellent customer service, and collaborate with engineering and product teams to improve processes.
Sales • Software • Automation
As a Call Center Agent, you will handle high volumes of incoming calls, ensuring excellent customer service and supporting clients' brands.
Top Skills:
Google Suite
Big Data • Fintech • Mobile • Payments • Financial Services
As a Product Support Specialist, you'll provide reliable service to merchant partners, resolve technical issues, manage inquiries, and build support processes.
Top Skills:
Ecommerce PlatformsWeb Development Concepts
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