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Top Remote Customer Success Jobs in Austin, TX

2 Hours Ago
Remote
23 Locations
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Client Strategy Manager, you will lead client account management for priority accounts, engage in strategic planning, mentor junior staff, and uphold project standards. Your role includes leveraging technology to improve processes and collaborating with a team to drive business development and relationship-building efforts.
2 Days Ago
Remote
Hybrid
Austin, TX, USA
Junior
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Demo Specialist at NinjaOne, you will engage with prospects to present and demo the company's IT operations platform, manage sales cycles, analyze customer needs, and gather market insights, contributing to revenue growth and brand recognition.
Top Skills: Salesforce
2 Days Ago
Remote
United States
113K-172K Annually
Senior level
113K-172K Annually
Senior level
Fintech • Software • Financial Services
The Senior Customer Experience Manager ensures client satisfaction with projects and services while overseeing day-to-day relationships. This role involves analyzing client situations, managing communication with internal teams, monitoring project timelines, providing support for implementations, and representing the company at client events.

Featured Jobs

2 Days Ago
Remote
US
50K-78K Annually
Senior level
50K-78K Annually
Senior level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
In this role, you will represent CDW's Google solutions in the K12 education market, building relationships and supporting account management. Key responsibilities include executing growth plans, generating leads, and assisting clients with adopting Google solutions.
Top Skills: Google Cloud PlatformGoogle Workspace
2 Days Ago
Remote
Hybrid
Austin, TX, USA
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Marketing Tech • Real Estate • Software • PropTech • SEO
Analyzing customer journey and implementing digital communication strategies for high volume plans. Incorporating automation and data analytics to enhance customer engagement. Managing a large portfolio and driving plan retention and expansion. Working in a fast-paced, high-volume environment with a focus on results and innovation.
3 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to utilize the platform for designing and executing research projects. You'll provide training, assist with participant engagement, and advocate for client needs to improve Dscout's offerings. This role requires strong communication, project management skills, and a passion for user research.
3 Days Ago
Easy Apply
Remote
US
Easy Apply
Entry level
Entry level
Data Privacy
Osano is looking to connect with talented individuals interested in future roles related to data privacy. While there are no active openings now, candidates from various backgrounds such as Customer Support, Sales, or People Operations are encouraged to share their resumes. The company focuses on creating transparency in data privacy compliance with laws like GDPR and CCPA.
4 Days Ago
Remote
United States
Junior
Junior
eCommerce
The Help Desk Specialist will provide remote IT support during weekend shifts, troubleshooting issues related to Okta, Google Workspace, Slack, and payment systems while ensuring excellent customer service. Responsibilities include resolving technical issues, documenting them in the IT ticketing system, and recommending process improvements.
Top Skills: Google WorkspaceOktaSlack
5 Days Ago
Remote
Austin, TX, USA
117K-158K Annually
Senior level
117K-158K Annually
Senior level
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Customer Education Program Manager will design and implement innovative training solutions to enhance customer onboarding experiences, manage workflows with third-party contributors, analyze customer feedback, conduct workshops, and collaborate with product and marketing teams to align educational programs with customer needs.
6 Days Ago
Remote
United States
113K-154K Annually
Senior level
113K-154K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager at Cloudflare ensures the success of mid-market customers by managing all post-sale experiences, building relationships, and demonstrating the value of Cloudflare's products. Responsibilities include managing customer lifecycles, conducting business reviews, resolving issues, and analyzing customer data for insights.
Top Skills: Cloud SecurityComputer Networking
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