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Top Customer Success Manager Jobs in Austin, TX

14+ Job Results
3 Days Ago
Austin, TX
Remote
Hybrid
250 Employees
Entry level
250 Employees
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager at Iodine, you will enhance customer relationships, ensure satisfaction, and drive product adoption while identifying expansion opportunities and addressing customer issues.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+50 More
5 Days Ago
Austin, TX
Hybrid
4,500 Employees
Entry level
4,500 Employees
Entry level
Cloud • Digital Media • Machine Learning • Mobile • Software • Design
In this role, you will manage customer renewals, ensuring timely processing and addressing challenges that affect retention. You will monitor customer health metrics, implement processes for efficient renewals, use data to prioritize customer outreach, and contribute to improving retention rates.
Top Benefits:
401-K
401-K Matching
Company Equity
+56 More
9 Days Ago
Austin, TX
Hybrid
363 Employees
Mid level
363 Employees
Mid level
Cloud • Information Technology • Security • Social Impact • Software
The Enterprise Customer Success Manager at AlertMedia is responsible for managing and nurturing relationships with Enterprise accounts. This role includes executing strategic guidance, driving customer adoption, conducting business reviews, and ensuring customer retention and growth while collaborating with various departments within the company.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+74 More
11 Days Ago
Austin, TX
Hybrid
3,900 Employees
113K-154K Annually
Mid level
3,900 Employees
113K-154K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager, you will support Enterprise customers post-sale, ensuring successful adoption of Cloudflare's solutions. Responsibilities include managing customer lifecycle, fostering relationships, leading retention efforts, coordinating business reviews, leveraging customer data, and collaborating with internal teams to resolve issues.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+60 More
12 Days Ago
Austin, TX
Remote
440 Employees
70K-90K Annually
Mid level
440 Employees
70K-90K Annually
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager II at Carrot Fertility will support small business customers by enhancing retention, engaging members, and ensuring customer satisfaction. This role involves acting as an advisor to HR leaders, communicating Carrot's value, and identifying growth opportunities in the customer base.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
18 Days Ago
Austin, TX
58 Employees
Entry level
58 Employees
Entry level
Fintech • Real Estate • Security • Software • Cybersecurity
As a Customer Success Manager, you will build and maintain relationships with Closinglock's top customers, drive product adoption, analyze usage trends, oversee customer renewals, and identify growth opportunities to ensure customers achieve their goals and realize value from the platform.
Top Benefits:
401-K
Company Equity
Company Outings
+29 More
22 Days Ago
Austin, TX
Hybrid
3,900 Employees
113K-154K Annually
Senior level
3,900 Employees
113K-154K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager for SLED will build and nurture relationships with customers in the US Public Sector, ensuring they succeed with Cloudflare's solutions. The role involves managing the customer lifecycle, planning long-term account growth, and collaborating cross-functionally to resolve challenges and meet customer goals.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+60 More
25 Days Ago
Austin, TX
Hybrid
3,000 Employees
Senior level
3,000 Employees
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager will serve as a trusted advisor to strategic customers, assisting with onboarding, product training, and ensuring customer satisfaction. This role involves managing post-sales activities, building strong relationships, assessing customer health, and collaborating with internal teams across the company.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More

Featured Jobs

9 Days Ago
Austin, TX
Hybrid
5,000 Employees
Mid level
5,000 Employees
Mid level
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager at Wise will be responsible for managing operational relationships with partners, driving strategic improvements, analyzing performance data, and leading changes to enhance operational efficiency. This role demands collaboration across various teams and a strong focus on customer-first service delivery.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More
10 Days Ago
Austin, TX
Hybrid
197 Employees
81K-115K Annually
Senior level
197 Employees
81K-115K Annually
Senior level
Healthtech • Social Impact • Software
The Senior Customer Success Manager will build lasting relationships with clients, onboard new customers, and drive product adoption. Responsibilities include tracking usage metrics, managing client communications, resolving technical issues, and advocating for customer needs to ensure their success and satisfaction with the services provided.
Top Benefits:
401-K
Company Equity
Dental Insurance
+23 More
9 Days Ago
Austin, TX
Hybrid
1,064 Employees
120K-150K Annually
Senior level
1,064 Employees
120K-150K Annually
Senior level
Software
As a Customer Success Manager at WalkMe, you will serve as a trusted advisor to Fortune 1000 clients, focusing on maximizing the value of the Digital Adoption Platform. You'll manage customer relationships, drive adoption, and ensure client satisfaction while collaborating with internal teams for renewals and expansions.
12 Days Ago
Austin, TX
Hybrid
197 Employees
115K-135K Annually
Senior level
197 Employees
115K-135K Annually
Senior level
Healthtech • Social Impact • Software
As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, oversee customer implementations, advocate for client needs, and foster relationships across departments to ensure customer satisfaction and growth.
Top Benefits:
401-K
Company Equity
Dental Insurance
+23 More
9 Days Ago
Austin, TX
Hybrid
1,064 Employees
150K-175K Annually
Senior level
1,064 Employees
150K-175K Annually
Senior level
Software
As a Senior Customer Success Manager, you will manage a portfolio of Fortune 1000 customers, driving customer adoption and satisfaction with WalkMe's Digital Adoption Platform. Your role involves understanding client goals, preparing Executive Business Reviews, and building strategic relationships to ensure client success and retention.
9 Days Ago
Austin, TX
Hybrid
1,185 Employees
80K-110K Annually
Mid level
1,185 Employees
80K-110K Annually
Mid level
eCommerce • Software
As a Senior Client Success Manager, you will manage key Enterprise client relationships, ensuring renewal and growth. You'll provide strategic insights, facilitate business reviews, and drive networking opportunities to strengthen client connections, alongside managing account deliverables with an account coordinator.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+19 More
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