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Top Customer Success Manager Jobs in Austin, TX
As a Public Sector Customer Success Manager at Canva, you will enhance customer satisfaction and engagement by managing post-sale relationships, driving account growth, and identifying product opportunities. You'll work closely with customers in the Public Sector to understand their objectives, improve their use of Canva, and ensure they are aware of new features and benefits.
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The Enterprise Customer Success Manager is responsible for ensuring key strategic customers receive maximum value from the platform. This includes onboarding new customers, conducting training, and driving customer adoption and satisfaction. The role will work closely with C-suite executives and collaborate with various company teams to enhance customer retention and address their needs effectively.
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As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals and retention for enterprise customers. Your role includes providing strategic guidance, analyzing product usage, and advocating for customer needs while coordinating with various teams to ensure optimal support and service delivery.
As a Customer Success Manager at CertifID, you will manage a portfolio of Mid-Market and SMB customers, ensuring successful onboarding, ongoing engagement, and customer satisfaction. You will drive product adoption, conduct training, and act as a trusted advisor, while fostering strong relationships and mitigating risks to retention.
The Enterprise Customer Success Manager at Canva is responsible for nurturing relationships with Enterprise accounts, implementing best practices for sales success, identifying growth opportunities, and ensuring high customer satisfaction throughout the customer journey. This role involves collaboration with cross-functional teams and strategic planning to enhance customer engagement and product adoption.
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The Customer Success Manager engages with customers to ensure they achieve their business outcomes through the platform, building lasting relationships and functioning as a trusted adviser. They drive customer success by managing onboarding, renewals, and risk mitigation, while also utilizing tools to monitor customer health and product utilization.
As a Customer Success Manager at CertifID, you will manage a portfolio of Mid-Market and SMB customers, overseeing their onboarding and ongoing engagement. You'll develop relationships, support customer training, drive product adoption, and act as a liaison with the Product Team to enhance customer satisfaction.
The Customer Success Manager will manage the full sales lifecycle focused on renewing and expanding contracts in the Oilfield Services sector. Responsibilities include driving client engagement, lead generation, conducting online demos, and achieving sales targets through effective account management and relationship building.
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As a Strategic Customer Success Manager at Canva, you will enhance relationships with key customers, drive customer satisfaction, identify growth opportunities, ensure account renewals, and collaborate with teams for product improvements, all while mentoring the team and creating best practices for success.
This role involves owning operational relationships with partners, analyzing performance, scaling internal operations, and improving customer support for the Brazil Wise Platform Partnerships. The ideal candidate will work closely with various teams, ensuring effective solutions and successful project completion.
The Senior Customer Success Manager will focus on building customer relationships, onboarding new clients, managing escalations, and ensuring product adoption. Responsibilities include tracking usage metrics, delivering business reviews, and advocating for customer needs while collaborating with various teams to drive success and usage of findhelp's services.
As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.
The Customer Success Manager is responsible for retaining and growing customer accounts, ensuring maximum value from GoGuardian's solutions. This includes managing renewals, onboarding new customers, monitoring engagement, identifying upsell opportunities, and providing exceptional support throughout the customer lifecycle.
The Senior Customer Success Manager at CrowdStrike will manage customer relationships to ensure successful adoption of LogScale/Next-Gen SIEM products. Responsibilities include building relationships, supporting customer outcomes, managing renewal risks, conducting reviews, and advocating for customer needs internally while driving product and company growth.
The Customer Success Manager will onboard and guide CockroachDB customers, ensuring optimal use of the database technology while acting as a trusted advisor. Responsibilities include managing customer journeys from onboarding, identifying technical issues, promoting product adoption, and collaborating with sales and professional services teams to enhance customer relationships and expand subscriptions.
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The Enterprise Customer Success Manager will utilize data-driven decision making to enhance relationships, identify growth opportunities for accounts, and ensure customer satisfaction while acting as an advocate for the company's hospitality clients.
Lead a team of Customer Success Managers to ensure client satisfaction and support. Develop strategies for customer adoption and retention, collaborate with internal teams, and track performance metrics. Act as a point of escalation for complex issues and foster a culture of continuous learning within the team.
As Manager of Customer Success at Zogo, you'll lead the Customer Success team, manage key customer relationships, oversee onboarding and training, collaborate with Product and Marketing, drive process improvements, and analyze performance metrics to enhance customer satisfaction and retention.
The Senior Manager, Customer Success Architects leads a team to deliver exceptional service to clients. Responsibilities include mentoring team members, driving customer success initiatives, collaborating with technical teams, identifying growth opportunities, and managing client relationships while ensuring high-quality service delivery.
The Junior Customer Success Manager will manage customer relationships post-onboarding, focusing on retention, satisfaction, and adoption of the software product. Key responsibilities include leading renewals, addressing customer issues, monitoring customer engagement, and ensuring timely communication to drive program success.
As a Customer Success Lead, you will build and manage the North America/APAC CSM team, focusing on partner relationships, scaling operations, and improving product services. Your role involves leading meetings, analyzing data for operational improvements, implementing technical solutions, and enhancing partner satisfaction.
Lead and develop the Customer Success team, ensuring effective client relationship management and adoption of the findhelp platform. Oversee team members, advocate for clients, participate in hiring, and collaborate across departments to foster growth and improve operations.
The Director of Customer Success is responsible for developing and executing customer success strategies that drive adoption and retention among a large customer base. This role involves coaching teams, fostering customer relationships, and collaborating with sales to ensure alignment and achieve retention goals.
As the Manager of Customer Success at Cloudflare, you will lead a team focused on customer adoption and satisfaction, mentor Customer Success Managers, develop strategies for retention and growth, collaborate across teams, and drive improvements based on performance metrics and customer feedback.
The Manager, Customer Management will lead a team focused on enhancing customer strategy and satisfaction. Responsibilities include managing complex projects, collaborating with cross-functional teams, communicating customer needs, and improving overall customer experience with Carrot Fertility's services.
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