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Top Customer Success Manager Jobs in Austin, TX
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The Enterprise Customer Success Manager will serve as a trusted advisor to strategic customers, assisting with onboarding, product training, and ensuring customer satisfaction. This role involves managing post-sales activities, building strong relationships, assessing customer health, and collaborating with internal teams across the company.
The Customer Success Manager will be the primary contact and advocate for a portfolio of Mid-Market and SMB Customers, managing onboarding and ongoing customer engagement to ensure successful usage of CertifID’s technology. Responsibilities include relationship building, employee training, driving customer engagement, identifying risks, and serving as a liaison between customers and the Product Team.
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The Enterprise Customer Success Manager at Bonterra will oversee client relationships, focusing on the adoption of SaaS products to ensure satisfaction and retention. Responsibilities include monitoring client health, engaging with stakeholders to track impact, identifying retention opportunities, and collaborating with sales for client lifecycle management. The role involves enhancing internal processes to optimize client experiences.
The Customer Success Manager is responsible for managing relationships with SLED client accounts, ensuring client satisfaction, and driving product adoption through strategic insights, coaching, and regular communication. Responsibilities include monitoring account usage, conducting executive reviews, and identifying opportunities for product expansion.
As a Customer Success Manager at CertifID, you will manage customer relationships, oversee onboarding, and enhance customer engagement. You will train clients on CertifID's technology, develop success plans, advocate for customers, and identify risks to satisfaction.
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The Customer Success Manager engages with customers to ensure they derive maximum value from the platform, fostering strong relationships and driving renewals and expansion opportunities. They are responsible for customer onboarding, risk management, and providing strategic recommendations based on customer insights.
As a Customer Success Manager at AlertMedia, you will build strong relationships with customers, provide strategic guidance, promote product adoption, conduct business reviews, and collaborate across teams to ensure customer satisfaction and growth.
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The Enterprise Customer Success Manager at AlertMedia focuses on building and managing relationships with Enterprise customers, driving customer adoption, retention, and growth while ensuring satisfaction. Responsibilities include conducting business reviews, providing technical support, and collaborating across teams to enhance customer experience and value.
The Enterprise Customer Success Manager at Canva is responsible for nurturing relationships with enterprise accounts, driving customer satisfaction, identifying growth opportunities, and collaborating with teams to ensure clients are informed of product updates and improvements.
The Strategic Customer Success Manager at Canva focuses on enhancing relationships with key customers in North America, driving customer satisfaction post-sale, identifying growth opportunities, mentoring teams, and collaborating across departments to ensure clients are informed about new features.
The Enterprise Customer Success Manager at AlertMedia is responsible for managing and nurturing relationships with Enterprise accounts. This role includes executing strategic guidance, driving customer adoption, conducting business reviews, and ensuring customer retention and growth while collaborating with various departments within the company.
The Customer Success Manager II at Carrot Fertility will support small business customers by enhancing retention, engaging members, and ensuring customer satisfaction. This role involves acting as an advisor to HR leaders, communicating Carrot's value, and identifying growth opportunities in the customer base.
The Customer Success Manager will onboard new enterprise customers, drive product adoption, manage customer relationships, resolve issues, identify growth opportunities, and ensure customer satisfaction and retention.
As a Customer Success Manager, you will build and maintain relationships with Closinglock's top customers, drive product adoption, analyze usage trends, oversee customer renewals, and identify growth opportunities to ensure customers achieve their goals and realize value from the platform.
The Senior Customer Success Manager will build lasting relationships with clients, onboard new customers, and drive product adoption. Responsibilities include tracking usage metrics, managing client communications, resolving technical issues, and advocating for customer needs to ensure their success and satisfaction with the services provided.
As a Senior Customer Success Manager, you will enhance customer engagement and retention for the LogScale/Next-Gen SIEM product suite. Your role involves creating success plans, driving product adoption, managing renewal risks, conducting strategic business reviews, and serving as a customer advocate within CrowdStrike.
The Senior Customer Success Manager engages with customers to ensure they receive maximum value from the platform, drive renewals, manage onboarding to renewal, and proactively mitigate risks throughout the customer lifecycle, positioning accounts for growth and success.
The Junior Customer Success Manager is responsible for managing a book of business, focusing on customer retention and adoption while overseeing the onboarding process. The role involves leading renewal conversations, resolving customer issues, and optimizing engagement to ensure satisfaction and long-term value for clients.
The Senior Customer Success Manager at Wise will be responsible for managing operational relationships with partners, driving strategic improvements, analyzing performance data, and leading changes to enhance operational efficiency. This role demands collaboration across various teams and a strong focus on customer-first service delivery.
The Senior Customer Success Manager at Q2 will manage a portfolio of global financial institutions, focusing on fostering strong relationships, understanding customer goals, and ensuring the delivery of valuable outcomes. The role involves consulting, strategic thinking, and collaboration with both customers and internal teams to drive customer success and engagement with Q2 solutions.
As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, oversee customer implementations, advocate for client needs, and foster relationships across departments to ensure customer satisfaction and growth.
As the leader of the Mid Market Customer Success Manager team, you will ensure customer satisfaction by mentoring and guiding your team. You will drive strategies for customer adoption, collaboration with other departments, and performance tracking, promoting the effective utilization of Cloudflare solutions for customers' success.
The Senior Director of Customer Success at CertifID will lead customer success initiatives, drive customer satisfaction and retention, establish scalable processes, and foster team development to ensure goals are achieved. Key responsibilities include team leadership, optimizing customer engagement, and enhancing cross-functional collaboration.
As a Customer Success Manager at WalkMe, you will serve as a trusted advisor to Fortune 1000 clients, focusing on maximizing the value of the Digital Adoption Platform. You'll manage customer relationships, drive adoption, and ensure client satisfaction while collaborating with internal teams for renewals and expansions.
Top Austin, TX Companies Hiring Customer Success Managers
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