Role Description
Dropbox is seeking an exceptional Technical Program Manager to manage multiple programs and projects for the Customer Experience Team. This is a new, challenging, and highly visible position. CX TPMs are responsible for much of the heavy lifting on projects to ensure that our large scale projects are run efficiently and effectively.
Responsibilities
- You will be responsible for identifying stakeholders, driving to set roadmaps and strategies for the program, driving delivery, reporting status, and holding the bar on quality. At Dropbox, TPMs handle complex inter-team dependencies and bridge the gaps in technical management.
- You will need to work with many different domain resources from Product Managers, Engineers, Engineering Managers, UX Designers, Product Marketing, User Researchers, Product Analysts, Growth, Legal, etc.
- Successful candidates will have a strong technical background, be detail driven and have excellent problem-solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical acumen and operational excellence will influence the team decisions and drive secure and robust solutions which have great customer experience.
Requirements
- 3+ years of Technical Program Management experience in a related industry
- Exceptional written and verbal communication, and comfortable presenting in large groups and handling high-pressure communication with senior management
- Experience with managing large cross-functional projects with technical depth
- Must have a thorough understanding of software development lifecycle from concept to delivery
- Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Preferred Qualifications
- Experience delivering software development projects for Desktop, Web, and Mobile
- Experience working with new product organizations
Total Rewards
Our Engineering Career Framework is and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.
US Zone 1
$148,800—$201,200 USD
US Zone 2
$133,900—$181,100 USD
US Zone 3
$119,000—$161,000 USD
Ireland Pay Range
€79.100—€106.900 EUR
What the Team is Saying
What We Do
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Why Work With Us
Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.
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Dropbox Offices
Remote Workspace
Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
