Strategic Sourcing Manager - Data Center

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The scope of Strategic Sourcing Manager is to build strong relationships with their internal business partners and drive enterprise-wide sourcing, category management, contract negotiation and delivery of technology related spend categories. Provide subject matter expertise and strategic guidance within the Colocation category; manage and execute appropriate sourcing processes and procedures. This role provides leadership and direction in support of the company's Global Cloud Services (GCS) organization in negotiating and securing colocation space(s) for the company's data centers. This role does not include the hardware or network equipment that goes into the space(s).
Responsibilities:

• Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term colocation sourcing requirements while also leading the development of supplier negotiation strategies. Own opportunity assessment and initiation through contract execution.
• Supplier Relationship Management: Commercial Lead across ServiceNow's colocation supplier profile. Craft unique supplier strategies that align to stakeholders' requirements.
• RFx Management: Supplier interface for all RFI, RFP and RFQs. Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision.
• Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed. Guide stakeholders on changes in market dynamics.
• Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered. Drive colocation suppliers towards improving Sustainability efforts.

What you get to do in this role:

• Conduct supplier analysis, evaluate potential suppliers, and support the overall supplier qualification process for colocation spaces. Develop and create sourcing plans and category strategies, requests for proposal, and other sourcing documents. Evaluae and recommend purchasing and sourcing decisions to leadership.
• Review spend analyses, assess and prioritize opportunities
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Craft negotiation strategies and close deals with optimal results
• Partner with key stakeholders to ensure clear requirements documentation
• Perform cost and scenario analyses, and benchmarking
• Assess, manage and mitigate risks
• Seek and partner with reliable vendors and suppliers
• Determine quantity and timing of deliveries
• Monitor and forecast upcoming levels of demand
• Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor

Qualifications

• 2-5 years of Strategic Sourcing experience with a minimum of 2 years of direct experience within the Colocation market space, including preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
• Knowledge of purchasing and supply chain processes, with analytical and results focused approach.
• Knowledge and familiarity with the colocation landscape
• First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups
• Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
• Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
• Working knowledge of RFP process and standard sourcing practices and procedures.
• Ability to articulate category strategies
• Solid judgment and ability to make good decisions
• Comfortable negotiating large lease contracts with vendors, including Master Lease Agreements.
• Experience working with Legal on terms and conditions
• Ability to gather and analyze data and to work with figures
• Ability to work independently / Can-do mentality

For positions in California (outside of the Bay Area), we offer a base pay of $107,400 - $187,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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