Search the 16 jobs at ServiceNow

The role of Product & Experience Strategic Operations Manager involves driving strategic priorities and operational excellence within the Product organization. Responsibilities include structuring complex problems, utilizing data to provide recommendations, managing cross-functional initiatives, and collaborating with stakeholders to enhance productivity and execution.

The Senior Platform Architect will provide advisory services to customers, focusing on establishing a strong technical foundation in ServiceNow. Responsibilities include developing client relationships, translating business objectives into solutions, ensuring platform health, and guiding through implementation processes while championing best practices.

As a Senior Staff Cloud Capacity Engineer, you will guide customers through new platforms, managing greenfield projects, collecting requirements, and ensuring successful implementation. You'll write software-defined infrastructure, create build systems, research new tools, and participate in customer onboarding to drive adoption of technology solutions.

As a GenAI Architect, you will lead complex projects, provide technical guidance on AI solutions, and drive customer satisfaction. Collaborate across teams to promote ServiceNow capabilities and contribute thought leadership while staying updated on industry trends.

As a Hardware Standards Engineer, you will develop hardware standards for global data center deployments, maintain documentation for hardware and cloud service providers, and collaborate with manufacturers to evaluate new tech. You will also support relationships with suppliers and integrators and ensure supply continuity by validating alternate hardware solutions.

The Product Marketing Manager will drive the growth of ServiceNow's Financial Services products through defining value propositions, optimizing marketing strategies, creating compelling content, and engaging with various stakeholders. Responsibilities include acting as a spokesperson at events and providing sales training to enhance performance.

The Principal Technical Consultant in Manufacturing leads customer engagements by providing technical expertise on the ServiceNow platform, advising on best practices, and guiding clients through process improvements, configuration, and development. The role involves hands-on development, conducting workshops, creating documentation, and mentoring others while managing multiple complex projects.

The role involves leading the technical implementation of ServiceNow's Customer Service and Field Service Management solutions for clients. Key responsibilities include managing project delivery, liaising with clients, onboarding, hands-on development on the ServiceNow platform, mentoring teams, and collaborating on product strategies.

The Principal ServiceNow Architect will lead the architecture and implementation of ServiceNow solutions focused on financial dispute management, utilizing deep experience in Pega Smart Disputes. Responsibilities include designing end-to-end project delivery, collaborating with stakeholders, and ensuring alignment with business goals while adopting industry best practices in ServiceNow.

As a Principal Consultant at ServiceNow, you will act as a technical point-of-contact and expert in implementing ServiceNow's Financial Services Operations solutions. You'll oversee project delivery, engage in pre-sales activities, and collaborate with product teams while mentoring developers and ensuring high-quality technical solutions tailored to clients' requirements in the financial services sector.

As a Principal Product Success Architect, you will lead customer success initiatives, guiding clients to maximize their value from ServiceNow solutions. This role involves deep engagement with customers, providing architectural advice, mentoring implementation teams, and collaborating with R&D to resolve technical issues.

The Director of Solution Consulting will lead a team focused on pre-sales functions in the State and Local Government sector, aiming to create synergy within teams, define sales strategies, and grow the capabilities of the Solution Consulting unit while ensuring alignment with sales leadership.

The VP of Customer Excellence Marketing will lead strategies to enhance customer satisfaction, product adoption, and retention. Responsibilities include developing adoption journeys, crafting success messaging, enabling customer education, and fostering community engagement. They will also collaborate across teams and measure marketing success through metrics.

The Principal Platform Architect will guide customers in establishing a technical foundation using the ServiceNow Platform, ensuring best practices in technical governance and architecture. Responsibilities include working closely with customer teams, translating complex goals into architectural blueprints, managing instance health, and mentoring others while contributing to successful customer outcomes.

The Sr. Technical Manager will lead a team of consultants in delivering high-quality implementation and configuration of ServiceNow Customer Service products, providing technical leadership and supporting sales initiatives to achieve customer satisfaction and successful outcomes.

As a Staff Cloud Capacity Engineer, you will manage greenfield projects, assist with customer onboarding, and optimize technology platform adoption. Your role includes writing software-defined infrastructure, creating automation tools, and conducting training. You will also advise customers on best practices and develop technical documentation.