Senior Software Engineer, Developer Productivity Engineering

About the Role
As a Senior Developer Productivity Engineer at NinjaOne, you are not just part of a technology team but a pivotal player in a challenging and innovative environment. In your role, you will be instrumental in shaping and maintaining our cloud infrastructure and ensuring seamless deployment, management, and processes of our IT Operations SaaS products.
Your journey at NinjaOne involves a collaborative and dynamic engagement with software developers, quality assurance engineers, and various stakeholders. You will enhance our development process's efficiency, effectiveness, and productivity. By optimizing workflows, building tools, and advancing build and test processes, you ensure our platform's operational and development excellence.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA , CO , CT , FL , GA , *IL , KS , ME , MA , NJ , NC , OR , TX and VA . We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What You'll be Doing

• Collaborate closely with Software Engineers and Product Managers to deliver scalable and reliable full-stack services, focusing on improving developer productivity.
• Provide technical expertise in full-stack development and DevOps best practices.
• Contribute to developing and optimizing CI/CD pipelines, facilitating seamless provisioning and deployment of applications.
• Engage in continuously improving our platform's architecture, ensuring high availability and scalability.
• Assist in deployments and release management across various environments.
• Develop and implement processes to enhance operational efficiency, maintain security compliance, and improve developer experience.
• Mentor team members in full-stack development and DPE practices.
• Serve as a technical point of contact for production support and offer guidance during business hours and after-hours as needed.
• Other duties as needed

About You

• Bachelor's degree in technology (preferred but not required).
• 5+ years of experience in full-stack development in a cloud-based environment.
• Background in developer productivity, platform engineering or building internal developer tools
• Strong experience in AWS and familiarity with Infrastructure as Code technologies (e.g., AWS Cloud Formation, CDK, Ansible, Terraform).
• Proficient in Typescript
• Experience with React, Java, and Golang (bonus)
• Knowledgeable in agile tooling (Jira, Confluence), version control systems (Git, BitBucket, GitLab), and CI/CD tools (Circle CI a plus).
• Experience with both monolithic and container-based application architectures.
• Strong understanding of cloud infrastructure, operations, and native cloud application development.
• Excellent communication skills and the ability to coach and mentor team members.

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $130,000 to $200,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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