Senior Revenue and Operations Analyst

Job Description:
Summary:
Pluralsight Flow is seeking a Senior Revenue Strategy and Operations Analyst to assist in defining, landing and executing on our key top line financial performance objectives for the business. You will be partnering with our Revenue team and helping them thrive in fast growing markets and complex scenarios. Reporting to the VP of BizOps, you will be responsible for helping with planning, goal setting, and managing the rhythm of the business activities such as periodical business reviews, forecast calls, and other cadenced reporting and metrics. You will also be supporting our Account Executives and Customer Success Managers to help navigate the inner workings of our deal structures in Salesforce, CPQ, and the execution of Sales Orders.
Pluralsight Flow's Revenue Strategy and Operations department is charged with helping leaders in our company optimize the way that we operate the business. The work is sustained on a vast amount of data and discussions with sales managers, business development representatives, customer success managers and key stakeholders across functions. The successful candidate will possess very strong analytical skills, communication skills, strong work ethic and will want to learn and grow in a fast-paced environment.
Who you're committed to being:

• A trusted advisor to Revenue teams to drive and track the business under a rigorous data-driven approach, interpreting KPIs and providing recommendations
• An inquisitive, strategic and critical problem solver who is always looking for how things can work better
• Flexible and able to adjust on the fly to new demands; a sense of urgency
• A team player willing to help his/her colleagues, when necessary
• A great communicator with strong demonstration of providing visibility across multiple departments

What you'll do:

• Partner with the Revenue Leadership team to develop the strategy and business plan for the Flow Revenue organization
• Build real-time dashboards and generate compelling insights around Sales and CS Revenue team effectiveness
• Assist Revenue leadership with quarterly/monthly business reporting, strategic planning, and OKR management
• Identify, report on, and communicate insights based on relevant Sales and CS metrics
• Collaborate with cross-functional organizations to drive alignment and collaboration on the execution and achievement of key business goals
• Lead goal setting, tracking, and performance measurement of the business and address weaknesses and help drive processes to exceed revenue goals consistently
• Work cross-functionally to drive the execution of go-to-market strategies
• Participate in key strategic projects and long-term transformational initiatives
• Define and implement the right Go-to-market approach (Segmentation, Planning, Headcount Allocation, Territory and Quota Distribution)
• Lead GTM retrospectives inclusive of pipeline creation, pipeline progression, salesforce hygiene and other operational reviews
• Build/automate reports/dashboards in Salesforce that allow the team to get a clear snapshot of their operations with both leading and lagging indicators

Experience you'll bring:

• 3+ years' experience working in revenue operations, sales operations, or customer success operations, preferably in B2B SaaS technology company
• BA/BS degree
• Strong Salesforce knowledge, with foundational understanding of Salesforce administration in order to communicate with Salesforce administrators and development teams
• Effective, clear, and concise communication skills, verbal and written
• Ability to interact and influence decision-making processes at multiple levels
• Comfortable dealing with ambiguity and flexible working in a fast-paced environment
• Results-driven, self-motivated and able to work independently
• Strong experience in creating Excel models and manipulating data, SQL and Tableau experience is a plus
• Experience with Gainsight or other CS Operations tools is a plus
• Experience with Salesforce CPQ is a plus
• Experience with workflow automation tools like Zapier is a plus

Requirements:

• Experience with Tableau, SQL, and Excel/Sheets
• Experience navigating complexity and ambiguity with ease
• Experience analyzing and synthesizing data from multiple sources
• Experience with decision influencing; ability to distill complex ideas into straightforward and compelling story-telling
• Communicate effectively at all levels of technical and functional teams across the business, senior leadership and the executive team

Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here:

• We're remote- and hybrid-friendly
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.
Learning and development are at the core of who we are. We're out to help every technologist build better, and we're looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
The annual US base salary range for this role is $104,000 - $128,400 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.
Applications must be submitted within 90 days after the initial posting date to be considered.
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