Pluralsight
Jobs at Pluralsight
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The Senior Enablement Program Manager will support revenue objectives by designing and executing enablement programs, engage with stakeholders for needs assessment, and contribute to the onboarding program for new revenue hires. The role requires strategic thinking, problem-solving, and excellent communication skills.
The Product Support Representative (PSR) at Pluralsight provides exceptional customer support by resolving inquiries through effective communication, troubleshooting application or website issues, and collaborating with team members. The PSR plays a vital role in enhancing the customer experience and participates in personal growth opportunities.
The Product Operations Analyst enhances product performance by triaging customer feedback, optimizing workflow tools, and implementing standardized processes. They work with cross-functional teams to resolve operational challenges and monitor performance metrics for continuous improvement.
As an SEO Specialist II, you will enhance the company's search engine visibility through technical and on-page SEO strategies. Responsibilities include conducting SEO audits, optimizing content for search engines, performing keyword research, collaborating with teams to ensure content is SEO-friendly, tracking performance metrics, and staying current on SEO trends.
The Senior Customer Success Manager will engage with customers to ensure they optimize the use of our platform for better business outcomes, drive renewals and expansion opportunities, and measure customer success through various insights and tools. The role involves building long-lasting relationships and taking accountability for a portfolio of accounts throughout their lifecycle.
The Customer Success Manager engages with customers to ensure they achieve their business outcomes through the platform, building lasting relationships and functioning as a trusted adviser. They drive customer success by managing onboarding, renewals, and risk mitigation, while also utilizing tools to monitor customer health and product utilization.
The SMB Sales Director is responsible for executing the SMB strategy, leading a team of Account Executives to meet sales targets, building relationships, generating revenue, and implementing strategic sales methodologies. They will collaborate with various internal teams and ensure consistent pipeline generation and achievement of sales goals.
As a Solution Architect for ecommerce, you will collaborate with Marketing, Sales, and engineering teams to design and implement effective ecommerce solutions. Your role involves strategic consulting, user experience optimization, technical guidance, and architectural oversight to enhance the ecommerce platform's performance and drive business goals.
As a Senior Cybersecurity Newsletter Writer, you will lead the production of a cybersecurity-focused newsletter, simplifying complex topics for business audiences. Responsibilities include content creation on industry trends, designing newsletters, conducting technical research, optimizing engagement, and collaborating with various teams.
Lead the creation and management of a cloud computing newsletter, crafting engaging and technically accurate content. Conduct in-depth research, optimize engagement metrics, and collaborate with teams to align content with business goals and trends.
The Senior AI Newsletter Writer will lead the creation and design of a newsletter focused on AI, producing engaging and accurate content while collaborating with marketing and design teams. Responsibilities include market research, optimizing engagement metrics, and developing content strategies that align with business goals.
The Enterprise Account Executive is responsible for revenue expansion within assigned accounts, ensuring customer success and maintaining long-term partnerships. This role involves managing the full sales cycle, educating customers on product value, and developing strategies for growth while collaborating with internal teams. Strong negotiation and communication skills are crucial.
The Senior Director of IT CRM will lead the strategy, systems management, and support for Pluralsight’s global Salesforce platform. Responsibilities include collaborating with business partners, managing the Salesforce environment, leading a team, and delivering scalable solutions that meet business objectives.
As a Senior Salesforce Developer, you will develop high-quality Salesforce features, collaborate with teams for improvements, guide junior developers, and ensure adherence to Salesforce best practices while focusing on enhancing user experiences in Marketing, Sales, Finance, and Customer Success departments.
The Senior Customer Success Manager engages with customers to ensure they receive maximum value from the platform, drive renewals, manage onboarding to renewal, and proactively mitigate risks throughout the customer lifecycle, positioning accounts for growth and success.
The Product Operations Analyst enhances product performance by managing customer feedback, optimizing workflows, and implementing new processes. This role collaborates with teams to drive data-driven decisions and improve operations, ultimately enhancing product delivery and customer satisfaction.
The Principal Product Manager is responsible for leading the product roadmap and delivering key features aimed at enhancing customer learning and business outcomes. This role involves identifying opportunities, collaborating with cross-functional teams, mentoring other product managers, and measuring the impact of product initiatives.
In this role, you will lead the technical architecture for integration solutions within the Professional Services organization, collaborating with various teams to ensure customer needs are met. Your responsibilities include documenting best practices, driving innovation in technical services, and managing projects involving LMS, HRIS, and various customer systems.
The Lead Management Program Analyst will optimize lead management systems, refine lead quality, enhance speed-to-lead, and ensure seamless lead handoff. Responsibilities include designing routing rules, documenting processes, collaborating with teams to enhance lead response times, troubleshooting data issues, and training team members.
The Principal Product Manager will lead the development of integrated learning solutions at Pluralsight, focusing on user engagement and product vision. The role involves mentoring junior PMs, collaborating with cross-functional teams, and leveraging data to inform product decisions.