Senior Manager of State Partner Operations

What we do
Founded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have "stopped out" and support them until graduation, through our technology-enabled service. To date, we have re-enrolled nearly 28,500 students and recaptured over $139 million in tuition for our university partners . Today we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals.
The role
Are you a self-starter with a strong sense of ownership and accountability? Do you want to be a part of shaping the future of state operations at ReUp Education and take on increasing leadership responsibilities as the team expands?
The Senior Manager of State Partner Operations will play a pivotal role in managing and scaling ReUp's state-focused initiatives. Acting as a highly organized and detail-oriented project management expert, this individual will oversee a wide range of operational and strategic functions, from contract management and progress reporting to state-specific capacity planning and budget development. We are looking for a flexible, adaptable and collaborative team player who can build and nurture relationships.
What we do
Founded in 2015, ReUp Education is the only organization focusing exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have "stopped out" and support them until graduation, through our technology-enabled service. To date, we have re-enrolled over 28,500 students, and recaptured over $139 million in tuition for our university partners. Today, we build regional marketplaces to connect the supply of educational opportunities with the demand for skilled and credentialed workforce professionals.
What you'll do
As our Senior Manager of State Partner Operations your role involves but are not limited to:

• Lead the operational execution of our ongoing state partnerships and projects, ensuring timely delivery and adherence to goals.
• Develop state dashboards, progress reports, and legislative briefs to track and communicate key metrics and outcomes.
• Communicate updates and coordinate work with multiple departments across the company to meet operational and contractual goals.
• Partner with the state account managers to respond to client inquiries and deliver excellent service, participating in client meetings regularly.
• Oversee resource allocation, capacity planning, and budget development to align with state and organizational priorities.
• Manage state invoices, oversee payment processes, and submit accurate and timely financial documentation.
• Navigate the complexities of higher education and state government operations, learning and adapting to new challenges.
• Build and manage a small team, including hiring and mentoring.

Qualifications
Research shows that women and people from underrepresented groups often only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. ReUp encourages you to break that statistic and to apply. We look forward to your application.

• 5-7+ years in project management, operations, or strategic project leadership, preferably in higher education or a related field.
• Experience managing small teams and coordinating cross-functional initiatives.
• Exceptional organizational skills and the ability to juggle multiple priorities.
• Proficiency in project management tools and techniques.
• Strong data analysis and reporting capabilities.
• Excellent communication and stakeholder management skills.
• Nice to have: some experience with state or government processes.

What does success look like?
Success will be defined by establishing a well-organized and efficient team to support our state sales and account managers through a period of significant growth, while delivering high-quality work that advances ReUp's mission and helps scale our impact across states.
Compensation & Benefits

• Medical, dental, and vision insurance for employees
• We pay 100% of the employee's premium and 50% of any dependents' premiums
• FSA or HSA available
• Company paid short term disability, long term disability, and life insurance for employee
• Flexible time off and remote work opportunity
• 15 paid holidays per year (including Juneteenth and the last week of the calendar year)
• Company wellness days (2 per year)
• Day of Service (Paid day for volunteering)
• 401(k) plan
• Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave)
• A diverse team that fosters a high level of collaboration despite being highly distributed
• We provide your choice of a Mac or PC laptop

Location
This hybrid role will be based in Austin, TX. This role will be expected to work from the Austin office 2-3 days a week.
Company Culture
TEAMWORK * RESULTS * CONSTANT LEARNING * AGENCY * DIVERSITY, EQUITY & INCLUSION * JOY
ReUp employees share a passion for improving outcomes for stopout students. We support students to get Results as they embark on finishing what they started. We believe in the power of human potential and that supporting an individual's Agency acts as a catalyst for positive change and resiliency. We support Diversity, Equity & Inclusion, for both the students we work with and in our hiring practices. We value Teamwork and strive to create a safe and supportive environment where trust, communication, creativity, and humility are valued as highly as technical skills. We tackle hard problems with curiosity and take action towards continuous improvement and Constant Learning. Approaching our work with open hearts, open minds, and seeking collective success creates Joy. If that sounds like your dream work environment, we look forward to hearing from you.
ReUp Education is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.
#LI-Hybrid
The pay range for this role is:
90,000-110,000 USD per year (Austin, TX)