Product Scripting Engineer

About the Role
Do you love scripting and packaging? We are looking for a Senior Product Scripting Engineer with wide-ranging IT and Managed Service Providers (MSP) skills to build out-of-the-box solutions for our IT Operations suite of software. Use your extensive IT industry and operating systems knowledge to create content that helps our clients keep their customer environments secure and elevates NinjaOnes' product value. The solutions you build will be used by thousands of companies and your contributions will impact the baseline IT standards of companies around the world.
You will join our Automation team, working alongside other Endpoint Engineers. Collaborating with our Senior Product Managers and Software Development Engineers, you will work with like-minded individuals who are passionate about delivering exceptional solutions to our NinjaOne clients.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, NJ, NC, OR, TX and VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What you will be doing:

• Product Content Development: Define and build desired state content for independent software vendor product titles. Collaborate with other product engineers to maintain existing content in central repositories. Research and investigate new requirements based on customer needs and security vulnerabilities.
• Product-Enhancing Scripting: Build new, maintain and improve existing endpoint script solutions to help keep customer environments up-to-date and secure. Work with automated solutions and QA engineers to ensure accurate test coverage and the highest product quality.
• Product Standardization and Documentation: Help define internal standards and templates that will support consistency. Drive efficiency allowing the team to move quickly and meet our product goals. Create and maintain accurate product documentation for both internal and external client audiences.
• Other duties as needed

About You

• 6+ years of experience managing, configuring, automating and software deployment to Windows, Mac, and Linux operating systems.
• 6+ years of experience scripting in PowerShell
• Experience of software packaging and scripting software installers
• Experience managing endpoints
• Experience with source control, interacting with REST APIs and working with structured data
• Background in automation - testing and automating processes
• Experience with 3rd party patching using tools like SCCM, Ivanti, and Kace
• Experience with the challenges IT teams face with security and software vulnerability management
• Technical experience across the entire IT infrastructure, managed services stack.
• A passion for problem solving, an ability to deconstruct complex problems into parts and develop solutions.
• Bonus points: Pester Test Framework experience

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $65,000 to $135,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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