At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 31 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. All salaries ranges are standardized nationwide and will not vary by region.
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If you are an Internal Candidate, please apply via our Internal Job Board.
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At Guild, we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:
- Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- Create Belonging - recognizing the value that different perspectives and cultures bring to our company
This is a critical role in our marketing organization to interact daily with Guild members, learn their story, and capture those insights for the entire organization to incorporate across marketing, storytelling, and sales channels. You bring a lot of curiosity, attention to detail, project management, and skill in adopting and mastering technology stacks. This role is like the frontline reporter or journalist for the organization, building sources, pitching story ideas, and writing reports for specific audiences.
This role will help to grow and develop a steady pipeline of learner stories to support Guild’s brand and messaging. The Senior Associate, Member Storytelling will be responsible for sourcing, developing, and creating content. They will support teams across the organization to incorporate stories about learner success across sales engagement, marketing campaigns, and corporate communications. This person will be proactive about identifying compelling stories that will bring Guild’s mission and work to life. Ideally, you also bring experience with Asana and Brandfolder, or similar tools.
As a Senior Associate, Member Storytelling, you will:
- Grow the library of stories by sourcing, vetting, and interviewing Guild learners
- Interview several members each week using journalistic approach to develop sources and identify stories that bring Guild’s mission and values to life
Maintain contact and track progress of learners as they move through programs
- Assess and package stories into scripts, articles, briefs and other creative assets for use by cross functional stakeholders
- Owns publishing strategy for member storytelling hub on guild.com.
- Identifies members to propose for live external and internal meetings/events.
Work closely with team to strategize and organize processes around story acquisition and delivery
- Interact directly with internal stakeholders to provide guidance around storytelling options and applications to support content campaigns
- Manage digital assets and oversee archiving of student stories in internal systems
- Leads data scalability efforts with relevant teams for more efficient and effective member story sourcing.
- Shares member insights and perspectives with internal Guild teams.
- Maintain strict compliance with the legal distribution of content including an individual’s right to privacy, FERPA, and employer partner contracts
You are a strong fit for this role if you have:
Required Competencies
- Proven skill in interpersonal communications and ability to build and maintain strong professional relationships
- Excellent written and oral communication skills
- Ability to stay organized and prioritize tasks while juggling multiple projects
- Strong work ethic and problem-solving skills
- Collaborative approach and willingness to adapt to frequent changes
- A growth mindset and a desire to learn from mistakes and celebrate wins
Preferred Competencies
- Experience conducting interviews and generating story ideas
- Excellent storytelling abilities. Includes: ability to distill complex stories into simple yet potent story arcs; ability to tailor stories for diverse channels and audiences; and ability to ground storytelling in business strategy.
- Experience with video editing, preferably for social media
- Background in journalism, communications, marketing, or advertising
- Familiarity with tools like ChatGPT, Asana, Brandfolder, or Adobe Suite
- Curiosity for emerging technology such as AI, and how to apply it to make Guild’s storytelling function more efficient and innovative.
- Spent time in a startup or similar fast-paced environment where there is frequent change and a need to demonstrate and act with a sense of urgency
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary ranging from $70,000-$92,500 as well as company stock options.
At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.
Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment.
I understand and agree to Guild's use of my information in accordance with Guild's Privacy Policy and, for applicants that are residents of the State of California, Guild's Applicant Privacy Notice and California Notice at Collection.
Top Skills
What We Do
Guild’s Career Opportunity Platform™ enables forward-thinking employers to invest in their employees, unlocking life-changing opportunities for personal and professional growth through education and learning programs, career development, and one-on-one coaching. Guild partners with the nation’s largest employers — including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, Providence Health, and The Walt Disney Company — to create cultures of opportunity that will help them attract and retain top talent, and build the workforce of the future. Guild offers a marketplace of curated education and learning programs designed for what working adults need to succeed in their programs. Layered onto that is support, guidance, and resources at every step to help ensure the new skills employees are building translate into career pathways that are in demand at their companies — all without paying for tuition or career services on their own.
Why Work With Us
As a certified B-corp with a double-bottom line business model that does well by doing good, we're looking for people who want to help us expand economic opportunity through education. You’ll join a driven and collaborative team, be challenged every day and go home knowing you’re helping to make a difference in the lives of working adults.
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