The Role
As an Account Manager, you will serve as the primary contact for accounts, build strong customer relationships, promote sales culture, and ensure timely product delivery and service. You will manage client needs and problem-solving while coordinating sales efforts and working with Customer Service. You will also develop industry expertise and maintain profitability targets.
Summary Generated by Built In
Base: 45k base
On Target Commission: 30k
Overview
- Operating as the lead point of contact for any and all matters specific to your accounts including selling, new product introductions and order management.
- Building and maintaining strong, long-lasting customer relationships
- Promote sales and service culture while supporting company needs and goals.
- Ensure GRAV's philosophy, mission, and vision are understood by our retail and distribution partners, and that our image and position are consistent to internal and external constituents.
What You'll Do
- Follow a daily work schedule (9AM - 5PM CST) and participate in weekly meetings about the progress of outlined goals
- Work with Sales Development Representative to handle successful transition of qualified leads and convert to customers.
- Service existing accounts, obtain orders and establish new accounts through planning and executing a daily work schedule
- Work with Sr. Account Manager to coordinate sales efforts within the territory
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Maintain business revenue and profitability targets
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Work with Customer Service team to resolve any customer issues in a timely manner
- Become a product and industry expert, constantly learning about your customers, the political climate, and our competitors
- Supplies management with information regarding customer needs, problems, interests, competitive activities, and potential for new products and servicesParticipate in trade shows
Who You Are:
- 2+ years experience in Sales specific role in comparable industries
- Experience in delivering client-focused solutions based on customer needs.
- Strong closing and prospecting skills
- Goal focused with a proven track record of hitting and exceeding sales targets
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environments.
- Proficiency in BrightPearl or similar ERP and CRM software (SalesHub preferred): including reporting and bulk order management
- Excellent verbal and written communications skills
- Has strong critical thinking and problem-solving skills
Benefits include paid time off, medical/dental/vision benefits, HSA, sick pay, parental leave and a 401k with employer match.
Top Skills
Brightpearl
Sales
Saleshub
The Company
What We Do
21 years of age or older. A beloved brand from Austin, TX.
GRAV wants to better understand and stand beside more of you, the community of smokers and advocates nationwide who support our way of life. We are deeply invested in the well-being of our colleagues, our customers, and the city we love.
