Hi, We’re AffiniPay!
AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
As Product Manager, you will lead a mission-driven product team in the definition, delivery, and measurement of product opportunities and strategies that deliver on critical business outcomes.
Our product teams discover and deliver features and products that customers love while driving business growth. We collaborate with UX and Engineering to develop a deep understanding of customer’s pain-points to build solutions that meet their needs. Product Managers are accountable for outcomes and are empowered to do the right thing for our customers and business in alignment with our overall vision and strategy.
AffiniPay is investing to accelerate growth with new product offerings that expand our addressable markets. We have an exciting market opportunity and product vision that provides massive developmental opportunities for our product team. We are looking for a Product Manager with a proven ability to solve important customer problems in ways that propel business growth.
What You’ll Do
- Use a solid understanding of PM practices to identify product opportunities by deeply understanding customer segments through qualitative and quantitative research.
- Define the vision, strategy and prioritization of AffiniPay initiatives that aligns with strategic priorities and have business impact.
- Influence and communicate with key stakeholders and leaders within AffiniPay on the value, priority, and results of initiatives.
- Lead 1-2 mission-driven team with a problem-focused and iterative roadmap and backlog so your teams achieve goals as quickly and efficiently as possible.
- Collaborate with customers, design, research, and engineering to craft elegant solutions to customer and business problems.
- Partners with Product Marketing and influences go-to-market strategies, partnering with sales, onboarding, marketing, and support teams to bring new features and products to market
- Proactively partner with analytics to identify and build measurements to track the success and impact of products/features.
- Become an expert in product functionality for your product.
- Other duties as assigned
About You
- Customer-focus: Relentless focus on understanding & delighting our customers.
- Strong communication skills: You can communicate persuasively with technical and non-technical stakeholders at different levels to build organizational alignment around what your team is working on and why.
- Bias to action: You are a self-starter who thrives in ambiguity and will take calculated risks to move quickly in the face of uncertainty.
- Collaborative: You build strong relationships with teammates, customers, and partners to foster a collaborative team environment while maintaining a sense of ownership of product outcomes.
- Analytical: You develop hypotheses and can comfortably integrate quantitative and qualitative data into your thinking. You perform rigorous analysis when needed but maintain a sense of urgency and aren’t afraid to fail quickly and learn.
- Persistent: Relentless drive to achieve business outcomes, overcoming all obstacles
- Business acumen: You are comfortable prioritizing customer needs in the context of business objectives
- You have 2-5 years of taking payments and/or SaaS products to market using agile, user-centered design and lean customer discovery methodologies.
- Experience collaboratively building technology products with UX designers and Engineers.
- Ability to understand market trends and customers needs to design and prioritize products and features that solve customer problems.
- Proven experience leading cross-functional teams in a fast-paced environment.
Nice to Have
- Experience working in a B2B technology company
Our Story
Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.
Diversity, Equity & Inclusion at AffiniPay
At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Benefits that Benefit You!
As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.
- All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
- Have some fur babies? - We offer them insurance too!
- RELAX and enjoy your time away with our flexible paid time off policy!
- We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
- Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
- Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
- Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
- Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
- We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
- D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
- An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups
Security Advisory
Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
What the Team is Saying
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What We Do
Since 2005, AffiniPay has been transforming the lives of professionals everywhere. What started as a single payment product for trade organizations has transformed into four of the highest-rated financial tools serving more than eight professional services industries. And our progress shows no signs of stopping. The secret to our growth and success is our team. We support each and every team member by continuing to invest in their goals, our culture, and a diverse workplace. Because when you’re happy, focused, and fulfilled with your work — it feels like you’re doing what you’re meant to do.
Why Work With Us
We’ve assembled teams of highly collaborative problem solvers who are eager to create, collaborate and do whatever it takes to get the job done. We know that our people are our greatest asset and responsible for our ultimate success. As such, we invest in our team’s growth & development, recognize accomplishments and celebrate successes together.
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AffiniPay Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
