Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
More about our mission.
Job Description
How you'll make an impact:
- Dive into data to extract insights that drive decisions impacting the pay-in, payout, receive experiences, and liquidity management.
- Work alongside Product Managers and Analysts to establish NorthAm KPIs and monitor how new features and improvements influence customer behavior and satisfaction.
- Gain a deep understanding of our customer's needs to inform how we shape the Money Movement experience.
- Identify and advocate for high-impact initiatives, challenging current processes when you see a faster or more impactful route to growth.
- Contribute to a culture that values idea-sharing and an open mindset, fostering team collaboration and innovation.
- Support our broader product objectives and missions, helping to lay the groundwork for Wise to revolutionize payments on a global scale.
This role will offer you the chance to:
- Choose your own Path: We empower you to approach challenges autonomously, crafting a unique personal vision while drawing on support and brainstorming from across Wise.
- Advance your Skills: Develop as a Product Analyst within a team dedicated to continuous learning and sharing of knowledge.
- Explore our Product Universe: Immerse yourself in the vastness of Wise products, collaborating with a multi-disciplinary team of talented colleagues.
- Make Real Impact: Your insights will have a direct effect on scaling our service to meet the needs of future customers, redefining international payment..
- Enjoy a Dynamic Work Environment: Partake in an engaging workplace that balances intense work with an enjoyable social atmosphere.
- Be Part of Revolutionary Change: Join us in our quest to establish a world where 'money without borders' is the norm for everyone, everywhere.
Qualifications
Your Background:
- 3+ years of Product Analytics experience
- You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across Wise and negotiating timelines to unblock yourself and make things happen!
- You are proficient with SQL and know your way around data pipeline management tools such as Snowflake, dbt, Git, Airflow and Python (all analysts at Wise are expected to be full-stack and should be comfortable owning analytics from ingestion to insights).
- You’re an expert at crafting dashboards and visualizations that bring data to life, tell a story and have diagnostic power - even better if you’ve got experience doing this in Looker/Superset.
- You have a strong track record of applying quantitative analysis to see beyond the numbers, generate actionable insights and drive the adoption of your proposed changes by influencing stakeholders.
- You are an excellent communicator, able to form your own opinions and effectively articulate them to win colleagues round to your way of thinking.
Desirable skills (but not essential):
- An insider’s perspective on the payment systems and fintech landscape in North America.
- Experience with payment operations and a track record of improving the customer journey.
Additional Information
What We Offer:
- 💵 $115,000 - 145,000 salary
- 🚀 RSU's in a rapidly growing company
- 💪 An annual self-development budget
- 🩺 Medical, dental, & vision insurance – including HSA and FSA options
- 💝 Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program
- 💻 Flexible working model – a mix of working from home and from the office
- 🌍 Relocation expenses covered
- ☀️ 25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually
- 🏝️ A paid 6-week sabbatical leave after four years
- 👶🏼 18-weeks of paid parental leave, after a year with us
- 💰 401k with up to a 4% employer match
- 🏆 2023 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work
Find out more about our benefits in our Austin location.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
What the Team is Saying
What We Do
We’re making a positive, irreversible change in the world of finance. Together.
People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.
Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.
For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.
We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.
Why Work With Us
We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise
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WISE Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!
