People Operations Manager

Available Locations: Austin, TX About the role
Lead the Americas People Operations team; Partner to create simple and scalable HR solutions across the employee lifecycle.
What you'll do

• Manage team of Americas People Ops specialists and Coordinators
• Oversee HR Service delivery requests in the Americas.
• Work across the employee lifecycle to identify ways to innovate and scale current processes to ensure Cloudflare is creating simple, quality experiences for employees and has the infrastructure for continued growth
• Using a combination of customer empathy and analytics, proactively identify opportunities for improvement to HR processes
• Partner across People & Places, Payroll, Legal and IT to deliver HR functionality, acting as a bridge between the technical and non-technical teams.
• Balances run the business requests with project deliverables and timelines
• Design and implement a scalable support model to optimize the employee experience for a growing and distributed workforce.
• Support expansion into new countries, operationalizing local employment regulations and ensuring compliance.
• Design and execute on change management and communication principles to ensure successful implementation of program/process changes.

Examples of desirable skills, knowledge and experience

• Experience with HR Systems: Workday (must have), Greenhouse and ADP (a plus)
• Experience leading People Operations team, especially in Americas
• HR Process Optimization, Operational Excellence.
• Knowledge of employment laws
• Previous experience with larger global company or in scaling a high growth company
• Demonstrated Project Management skills

Compensation
Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $
• For Bay Area-based hires: Estimated annual salary of $

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave