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Lead a team of Customer Success Managers to ensure client satisfaction and support. Develop strategies for customer adoption and retention, collaborate with internal teams, and track performance metrics. Act as a point of escalation for complex issues and foster a culture of continuous learning within the team.
The Salesforce Technical Lead manages a team of developers to implement Salesforce solutions for Partnerships and Alliances. Responsibilities include guiding team efforts on system architecture, optimizing performance, integrating with external platforms, and ensuring code quality. The role demands collaboration with cross-functional teams to enhance partner management systems and deliver effective solutions for partner sales processes.
As a Senior Systems Engineer in the WARP team, you'll design, develop, and maintain software solutions focused on Zero Trust Network solutions. Responsibilities include providing technical leadership, supporting project management, and ensuring system scalability and high availability.
The Senior Category Manager leads the execution of sourcing strategies and procurement processes across spend categories, focusing on Technology and Corporate Services. This role requires strategic leadership, stakeholder management, and advanced negotiation skills to achieve significant cost savings and maintain supplier relationships.
The Global CSM Enablement Manager will design and implement training programs to enhance the effectiveness of Customer Success Managers (CSMs). Responsibilities include developing content, collaborating across departments, analyzing performance, and leading enablement events.
The Technical Account Manager (TAM) at Cloudflare will oversee post-contract support for strategic customers, manage interactions, respond to escalations, and collaborate with internal teams to ensure customer satisfaction. TAMs provide proactive recommendations, manage technical issues, and conduct support reviews, while acting as the primary technical contact for top-tier clients.
As a Data Analyst Intern, you will create reports and dashboards, explore data for trends, work with leadership to spot business metrics, and help prioritize projects using data insights. Your role will emphasize data-driven decision making in the Support Operations Group.
As an Engineering Manager at Cloudflare, you will lead a team in developing decentralized applications and core infrastructure, driving ambitious engineering goals, and inspiring your team. You will oversee planning, execution, and the development of APIs within a fast-paced environment while addressing process efficiency and team growth.
The Senior Tax Analyst/Manager will oversee indirect tax compliance, prepare tax reconciliations, manage exemption processes, ensure timely tax filings, handle audit requests, and research tax matters. The role involves training and presenting on indirect tax topics while ensuring data integrity across systems.
The Senior Network Security Engineer will solve technical issues faced by customers, troubleshoot network problems, perform DDoS mitigation, and collaborate with engineering to enhance products and tools. The role requires a deep understanding of networking protocols and technologies and focuses on providing customer support via various communication channels.
The Procure to Pay Global Process Owner will optimize and standardize global procure to pay processes, collaborate with stakeholders, develop process documentation, and lead change initiatives. The role involves performance monitoring, compliance oversight, and leveraging technology for process improvements, ensuring strategic alignment with organizational goals.
The Global Director of Workplace Operations will oversee and optimize Cloudflare's global offices, driving operational strategy to create productive, innovative, and safe work environments. Responsibilities include team leadership, operational excellence, workplace technology integration, vendor management, and ensuring compliance with health and safety regulations. The role requires collaboration with cross-functional teams and innovation in workplace strategies.
As an Engineering Manager for Cloudflare Stream, you will lead a team developing innovative media products, ensuring engineering goals are met while fostering a collaborative environment. Your role includes balancing technical and business needs, overseeing execution, and inspiring your team in a fast-paced setting.
As a Software Engineer Intern, you will work with experienced engineers on projects that impact millions of users. Responsibilities include shipping projects, collaborating with teams, receiving mentorship, and presenting your work to the company, all while developing skills and enhancing your professional network.
The Indirect Sourcing Category Manager is responsible for building strong relationships with internal and external partners to design and implement sourcing strategies across various categories. The role involves high visibility engagements, leading negotiations, managing stakeholder relationships, and driving cost savings while ensuring effective communication with leadership.
As a Compensation Analyst, you will participate in compensation surveys, audit and enhance compensation databases, develop compensation models, and partner with recruiters and other teams to create competitive compensation offers. You will be involved in the administration and communication of compensation programs.
The Senior Director of Product Management for Threat Intelligence at Cloudflare leads the design and development of security solutions, ensuring high-quality threat intelligence and customer satisfaction. This role involves managing product managers, collaborating with cross-functional teams, defining strategy, and representing Cloudflare to clients, driving innovation and accountability in the product management process.
The Product Counsel will join Cloudflare's Legal team, providing guidance on legal risks for product and engineering teams, drafting legal documents, and ensuring compliance with Internet and privacy laws. The role involves innovative legal solutions in technology, particularly concerning product commercialization and data protection.
As a Software Engineer on the R2 team at Cloudflare, you will collaborate with various stakeholders to design and build systems, ensure reliability, enhance performance, and implement features for R2 object storage and Queues services. This role involves end-to-end code ownership and problem-solving at all software stack layers.
The Software Engineer will enhance Cloudflare's Data Loss Prevention product by making it more efficient and accurate, contributing to the design and implementation of a Rust codebase. Responsibilities include working within Kubernetes clusters and developing features for DLP solutions.