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The IT Systems Engineering team at Navan is responsible for the administration and end-to-end lifecycle management of core IT systems, SaaS applications, endpoints, building automation solutions, and providing engineering support to internal teams and the broader business. This highly collaborative team partners with cross-functional IT, Security, Infrastructure, as well as the broader G&A and Engineering teams to ensure seamless integration and functionality across all IT systems. As the Manager of IT Systems Engineering, your role will focus on enhancing system integrations, automating processes and workflows, and ensuring the security and scalability of our IT systems.
What You’ll Do:
- Team Leadership:
- Lead, mentor, and develop the IT Systems Engineering team, helping team members grow in their careers and expand their technical impact.
- Conduct regular performance reviews, provide feedback, and identify training opportunities for team members.
- Technical Support:
- Oversee system integrations and SSO configurations across multiple SaaS platforms.
- Maintain and enhance client platform architecture for endpoint operating systems and applications.
- Provide senior level technical guidance and serve as an escalation point for technical issues.
- Process Improvement:
- Establish team standards, implement frameworks for project intake, prioritization, and delivery, and set clear objectives and key results (OKRs).
- Drive IT automation efforts, optimizing workflows, and improving escalation processes to streamline system operations and integrity.
- Identify areas for improvement and drive initiatives to optimize efficiency and effectiveness.
- Project Management:
- Lead and manage IT projects, ensuring timely completion and delivery.
- Develop detailed project plans, including timelines, resource allocation, and risk assessments.
- Cross-collaboration
- Partner with stakeholders across IT and other internal teams to build, maintain, and enhance infrastructure, documentation, and tools that meet evolving business needs.
- Reporting and Documentation:
- Maintain comprehensive project documentation, including progress reports, system designs, and post-project reviews.
- Regularly update senior management with key project metrics, milestones, and roadblocks.
What We’re Looking For:
- 6+ years of experience in IT Systems Engineering, with at least 2 years in a managerial or supervisory role
- 6+ years of experience administering a wide range of SaaS apps in a cloud-first environment (Okta, Google Workspace, Slack, Zoom, Okta Workflows, BetterCloud, Workato, Atlassian, Microsoft 365, Jamf, Azure, Intune, GCP, AWS, etc.)
- Strong expertise in managing and supporting a wide range of IT systems, including Identity and Access Management, Endpoint management, Vulnerability and Patch Management, and Enterprise Networking and Domain Management
- Deep knowledge of IAM concepts (SSO, SWA, SAML, JIT, SCIM, OIDC, OAuth, RBAC and ABAC principles)
- Proven experience with large-scale deployments of macOS and iOS devices, BYOD, including configuration profiles and policy management
- Expertise with API integrations and management
- Familliary and expertise in scripting languages (e.g. Powershell, Bash, Python, etc.)
- Experience with cloud infrastructure (GCP, Azure, AWS)
- Strong technical knowledge of IT hardware, software, and network systems
- Excellent leadership, communication, and interpersonal skills
- Proven ability to manage and prioritize multiple tasks in a fast-paced environment
- Relevant certifications from industry leaders such as Okta, Google Worskpace, Workato, Microsoft, etc.
- Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus
Top Skills
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
