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Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU’LL DO
We're looking for an Engineering Manager for our Platform Infrastructure team. The Platform Infrastructure (PLATI) team is tasked with ensuring that Braze’s core Ruby on Rails monolithic application can scale well for engineering productivity as Braze grows.
You will help us empower the teams at Braze working on the monolith to build on modern technologies within a robust, flexible technology structure. Your team will optimize, maintain, and refactor critical existing components, improve the performance of foundational systems like async jobs, upgrade and replace foundational dependencies -- including figuring out ideal testing strategies to be confident about such far reaching changes – as well as design and implement new approaches for the central components, and many other efforts that impact the entire engineering organization in building features that handle 10s of billions of messages daily!
You will both manage the team and do some hands-on software development. For that, you will participate in architecture planning, pull request reviews, and recruiting. Additionally, you’ll optimize processes for the team’s success, facilitate discourse, support engineers’ growth, and keep team efforts on target for product goals. You will ensure that your engineers are successful in their tasks and also enjoy their work!
WHO YOU ARE
- 6+ years of relevant experience with a strong track record of success, with 2+ years managing high performing teams
- Have strong and good opinions about how code should be written, as well as good development practices
- Experience with Ruby on Rails and CI/CD pipelines for the core work, or comparable technologies
- Excellent communication skills and a user-centric attitude
- Calm, patient, considerate, compassionate, supportive, and encouraging
- Strong organizational skills and ability to keep track of multiple streams of work at once
- Experience with agile processes and tools such as JIRA
- Experience with Sidekiq / async job queues, Jenkins, Buildkite, Javascript, MongoDB, Redis could all be beneficial
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $191,000 and $230,000/year with an expected On Target Earnings (OTE) between $225,000 and $250,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Top Skills
What the Team is Saying
What We Do
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Why Work With Us
We believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony—while we all navigate rapid, global growth—together. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make a tangible impact .
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Braze Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
