Search the 12 jobs at Braze

The Account Executive will drive new business and expand existing relationships in enterprise accounts. Responsibilities include prospecting, identifying decision-makers, and collaborating with internal teams. The role demands SaaS sales expertise and familiarity with marketing technology.

As a Senior Software Engineer at Braze, you will build and scale core messaging channels, improve performance, and guide architectural decisions within the IAM team. Responsibilities include developing new features, optimizing system resilience, and collaborating with a passionate team to enhance engineering standards.

Senior Platform Infrastructure Engineers at Braze manage and enhance MongoDB infrastructure at scale on Kubernetes, focusing on performance, reliability, and automation. Responsibilities include designing architectures for MongoDB operations, implementing high-availability strategies, responding to incidents, and fostering collaboration through knowledge sharing and innovation.

As a Business Development Representative at Braze, you will identify target accounts, engage C-suite prospects, and develop communication plans to drive new business opportunities. You will manage meetings, conduct discovery calls, and deliver value-oriented pitches, working collaboratively with your team to achieve individual and shared goals.

The Industry Marketing Lead for Retail & eCommerce at Braze is responsible for developing industry-specific marketing strategies, driving platform adoption, and demonstrating the value of Braze’s customer engagement solutions. The role involves collaborating with sales and product marketing, creating compelling content and campaigns, and serving as an industry expert.

As a Senior Analyst Relations Manager at Braze, you'll lead initiatives to establish and manage relationships with key analysts, guide industry evaluations, communicate insights, and coordinate with internal teams to enhance market positioning and analyst advocacy. Your role will also involve managing analyst program activities and leveraging research insights to inform marketing strategies.

As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.

As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals and retention for enterprise customers. Your role includes providing strategic guidance, analyzing product usage, and advocating for customer needs while coordinating with various teams to ensure optimal support and service delivery.

The Associate Support Representative at Braze is responsible for managing post-sale technical relationships, handling inbound technical inquiries, troubleshooting issues, contributing to the knowledge database, and working closely with the Global Technical Support Team to ensure customer satisfaction. The role includes ownership of customer cases and may involve participation in an on-call rotation for support during holidays.

As an Engineering Manager for the Platform Infrastructure team, you will oversee the optimization and maintenance of Braze's Ruby on Rails application, ensuring scalable engineering productivity. Responsibilities include hands-on software development, architecture planning, team management, and mentoring while driving the team towards product goals and success.

As a Senior Platform Infrastructure Engineer, you will manage and enhance the MongoDB infrastructure on Kubernetes, ensuring reliability and performance for massive data operations. This role includes designing scalable architectures, automating database processes, and collaborating with engineering teams. You'll also respond to incidents and continuously improve system resilience and operational efficiency.

As an Account Manager at Braze, you will be responsible for expanding commercial relationships with enterprise clients, focusing on upsell opportunities, collaborating with account executives, and achieving upsell and renewal targets while analyzing customer product usage.